BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//METEOR Learning - ECPv6.16.4.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:METEOR Learning
X-ORIGINAL-URL:https://mlearning.meteor.com.my
X-WR-CALDESC:Events for METEOR Learning
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Asia/Kuala_Lumpur
BEGIN:STANDARD
TZOFFSETFROM:+0800
TZOFFSETTO:+0800
TZNAME:+08
DTSTART:20250101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260819T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260820T170000
DTSTAMP:20260627T083141Z
CREATED:20260627T083106Z
LAST-MODIFIED:20260627T083141Z
UID:3669-1787130000-1787245200@mlearning.meteor.com.my
SUMMARY:Business Process Improvement (Lean Basics)
DESCRIPTION:OVERVIEW \nThis programme introduces participants to the fundamental principles of Lean and Business Process Improvement (BPI). Participants will learn how to identify inefficiencies\, eliminate waste\, streamline workflows\, and improve operational performance. The course focuses on practical Lean concepts and tools that can be applied across various business functions to increase productivity\, reduce costs\, improve quality\, and enhance customer satisfaction. \n  \nLEARNING OUTCOMES \nUpon completion of this programme\, participants will be able to: \n\nExplain the fundamental concepts and principles of Lean.\nIdentify different types of waste within business processes.\nAnalyse existing work processes to determine improvement opportunities.\nApply basic Lean tools and techniques to improve operational efficiency.\nDevelop simple process improvement initiatives within their work area.\nContribute to continuous improvement efforts within the organisation.\n\n  \nCOURSE OUTLINE \nModule 1: Introduction to Lean and Business Process Improvement \n\nOverview of Lean principles\nUnderstanding value from the customer’s perspective\nIntroduction to continuous improvement\nBenefits of Lean implementation\n\nModule 2: Understanding Waste in Business Processes \n\nThe 8 Wastes (DOWNTIME)\nIdentifying value-added and non-value-added activities\nRecognising process inefficiencies\n\nModule 3: Process Mapping and Analysis \n\nIntroduction to process mapping\nCreating simple process flowcharts\nIdentifying bottlenecks and process gaps\nAnalysing workflow effectiveness\n\nModule 4: Lean Improvement Tools \n\n5S Workplace Organisation\nRoot Cause Analysis\nFishbone Diagram\n5 Whys Technique\nBasic Problem-Solving Methods\n\nModule 5: Continuous Improvement Practices \n\nDeveloping improvement ideas\nPrioritising improvement opportunities\nMonitoring improvement results\nBuilding a culture of continuous improvement\n\nModule 6: Practical Exercise and Case Study \n\nProcess improvement workshop\nGroup activity and discussion\nPresentation of improvement recommendations\nTrainer feedback and review\n\n  \nMETHODOLOGY \n\nInstructor-led presentations and discussions.\nInteractive learning sessions with practical examples.\nProcess mapping exercises and workshops.\nIndividual and group activities.\nCase studies based on workplace scenarios.\nHands-on application of Lean tools and techniques.\nGroup discussions and knowledge-sharing activities.\nContinuous guidance and feedback from the trainer.\nAction planning for workplace implementation.
URL:https://mlearning.meteor.com.my/event/business-process-improvement-lean-basics/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/Business-process-improvement-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
END:VCALENDAR