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X-WR-CALNAME:METEOR Learning
X-ORIGINAL-URL:https://mlearning.meteor.com.my
X-WR-CALDESC:Events for METEOR Learning
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TZID:Asia/Kuala_Lumpur
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DTSTART:20250101T000000
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DTSTART;TZID=Asia/Kuala_Lumpur:20260728T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260729T170000
DTSTAMP:20260618T082157
CREATED:20260615T071130Z
LAST-MODIFIED:20260615T071130Z
UID:3387-1785229200-1785344400@mlearning.meteor.com.my
SUMMARY:PROBLEM SOLVING & DECISION MAKING
DESCRIPTION:OVERVIEW \n\n\n\n\n This two-day interactive training program equips participants with essential skills to effectively identify problems\, analyze root causes\, generate solutions\, and make wellinformed decisions in the workplace. Through practical tools\, real-life case studies\, and group activities\, participants will develop a structured approach to problem solving and decision making that enhances productivity\, fosters critical thinking\, and supports better outcomes in both individual and team settings. \n  \nLEARNING OUTCOMES \n\n\n\n By the end of this 2-day training\, participants will be able to: \n1.    Identify and define problems clearly using structured methodologies. \n2.    Analyze root causes effectively with tools such as the 5 Whys and Fishbone Diagram. \n3.    Generate creative and practical solutions through brainstorming and innovation techniques \n4.    Evaluate options and make sound decisions using decision-making tools like the Decision Matrix and Cost-Benefit Analysis. \n5.    Apply critical thinking to assess risks and impacts before implementation. \n6.    Work collaboratively in teams to solve problems and present solutions confidently. \n7.    Develop action plans to address workplace challenges with clarity and accountability. \n \n\n\n\n  \n  \n\n\n\nCOURSE OUTLINE \n  \nDay 1 – Problem Solving Fundamentals  \n\n\n\n Day 1 – Problem Solving Fundamentals  \n• Ice Breaker \n• Overview of Program Objectives \n• Importance of Problem Solving in the Workplace \n  \n• Understanding Problems \no Definition & Types (structured vs. unstructured) \no Difference between symptoms and root causes \n  \n• Morning Break \n• Problem Solving Models o Problem-Solving Cycle \no PDCA (Plan-Do-Check-Act) \no Root Cause Analysis (5 Whys\, Fishbone Diagram) \n  \n• Lunch Break \n• Tools for Problem Identification \no SWOT Analysis \no Pareto Principle (80/20 Rule) \no Process Mapping & Flowcharts \n  \n• Afternoon Break \n• Practical Exercise: \no Case study on identifying and analyzing workplace problems \no Group activity and presentation \n  \n  \nDay 2 – Decision Making Techniques  \n• Introduction to Decision Making \no Decision-making process \no Styles of decision making (analytical\, intuitive\, etc.) \no Common decision-making barriers (biases\, emotions\, assumptions) \n  \n• Morning Break \n• Decision-Making Tools \no Decision Matrix \no Cost-Benefit Analysis \no Risk Assessment Techniques \n  \n• Lunch Break 1:30 PM – 3:00 PM \n• Creative Problem Solving \no Brainstorming Techniques \no SCAMPER Method \no Mind Mapping \n  \n• Afternoon Break \n• Simulation Activity: \no Solve a business problem using learned tools \no Present solutions with justifications \n  \n• Recap of Key Learning Points \n• Personal Action Plan \n• Q&A and Feedback \n• Certificate Distribution & Closing \n  \n  \n \n\n\n\n\n\n\n\nMETHODOLOGY \n  \n\nInteractive Lectures\nGroup Discussions\nSelf-assessments & Reflections\nReal-life Scenarios & Role-playing\nIce-breakers & Gamified Activities\nAction Planning\n\n  \n  \n 
URL:https://mlearning.meteor.com.my/event/problem-solving-decision-making-2/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/13-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
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