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X-WR-CALDESC:Events for METEOR Learning
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TZID:Asia/Kuala_Lumpur
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DTSTART:20250101T000000
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BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260623T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260624T170000
DTSTAMP:20260604T055047Z
CREATED:20260604T055047Z
LAST-MODIFIED:20260604T055047Z
UID:10000073-1782205200-1782320400@mlearning.meteor.com.my
SUMMARY:MASTERING AI TOOLS FOR WORKPLACE PRODUCTIVITY
DESCRIPTION:OVERVIEW \nThis 2 days hands-on course is designed to empower professionals with practical knowledge and skills to leverage Artificial Intelligence (AI) tools for workplace productivity. Participants will learn how to use AI to automate routine tasks\, enhance communication\, and create high quality digital content efficiently. The training combines theory with interactive activities to ensure skills are immediately applicable in various office settings. \n  \nLEARNING OUTCOMES \n\n\n\n  \n1.     Adapt how AI technologies function and their relevance to modern workplaces \n2.     Apply AI tools for specific office tasks \n3.     Apply ethical considerations and data privacy best practices when using AI tools \n4.     Create email communication\, meeting documentation\, and report writing using AI \n5.     Develop visual and written content including slides\, voice over\, and video with AI support \n6.     Plan effectively using AI enhanced tools for group projects and presentations\n\n\n\n  \n  \n\n\n\nCOURSE OUTLINE          \nINTRODUCTION TO AI FOR THE WORKPLACE \n·       A brief history and evolution of AI in professional environments \n·       Differentiating between Generative AI\, Machine Learning\, and Deep Learning \n  \nCREATING YOUR AI PERSONA \n·       The concept of an AI persona and its importance \n·       Defining your professional role\, tone\, and communication style \n  \nCUSTOMISING CHATGPT FOR PERSONAL USE \n·       Using custom instructions to tailor responses to your needs \n·       Best practices for crafting effective and precise promptLIT \n  \nEMAIL RESPONSE USING GENERATIVE AI \n·       Using AI to draft\, and summarize emails \n·       Crafting prompt formulas for common email scenarios like inquiries and follow ups \n  \nWRITING EFFECTIVE PROPOSALS AND REPORTS \n·       Leveraging AI for data analysis and information synthesis \n·       Drafting clear and persuasive content with AI assistance \n  \nETHICS AND PRIVACY IN AI  \n·       The ethical landscape of Artificial Intelligence \n·       Key principles of data privacy and confidentiality when using AI \n  \nAI FOR PRESENTATION SLIDE CREATION \n·       Fundamentals of designing engaging and effective presentations \n·       Using AI to generate presentation outlines and talking points from documents \n  \nCREATING JOB HIRING CONTENT WITH AI \n·       Overview of AI’s role in modern recruitment and talent acquisition \n·       Using AI to craft engaging social media posts for job openings \n  \nPROFESSIONAL PORTRAITS USING AI TOOLS \n·       Introduction to AI GEN image generation and editing \n·       Guidelines for style\, background\, and attire in AI headshots \n  \nGENERATING VOICEOVERS FOR WORKPLACE CONTENT \n·       The role of voiceovers in training materials\, videos\, and presentations \n·       Selecting the right AI voice (tone\, accent\, gender) for your content \n· \n  \nCREATING SOP VIDEOS WITH AI \n·       The importance of Standard Operating Procedures (SOPs) in the workplace \n·       Using AI to script and storyboard your SOP video \n  \n  \nMETHODOLOGY \n·        Lecture \n·        Hands-on Activities \n·        Case Studies \n·        Q&A Sessions \n·        Hands-on Activities
URL:https://mlearning.meteor.com.my/event/mastering-ai-tools-for-workplace-productivity-2/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/8.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260623T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260624T170000
DTSTAMP:20260604T075411Z
CREATED:20260604T064834Z
LAST-MODIFIED:20260604T075411Z
UID:10000076-1782205200-1782320400@mlearning.meteor.com.my
SUMMARY:Customer Engagement & Experience
DESCRIPTION:OVERVIEW \nCustomer service training is the training and upskilling of customer service employees to improve the support they can provide and thereby increase customer satisfaction. It is an ongoing\, continuous process of growth throughout an employee’s time working in customer service. It is essential for organizations because it train employees the proper techniques and best practices to deal with customers. Training customer service team members allows them to communicate with customers effectively\, handle escalating problems\, and successfully solve them. \n  \nLEARNING OUTCOMES \nAfter completing this training\, participants should be able to: \n• Use a customer-focused approach to serve every customer\n• Recognize the importance of customer service\n• Identify the values required for excelling in customer service\n• Learn to be a proactive listener and gauge the understanding of customers\n• Interact with every customer using positive language\n• Ask the right questions and understand their need effectively\n• Use body language to showcase professionalism\n• Minimise complaints from customers and focus on customer satisfaction\n• Improve customer satisfaction and customer loyalty \n  \nCOURSE OUTLINE MODULES\nThis training encompasses the following modules: \n  \nModule 1: Know Your Customer \n• Know your customer\n• Understand the requirement of the customer\n• Set the foundation of customer service principles\n• Learn the Pillars of customer service\n• Create a professional approach towards the customer to define the experience \n  \nModule 2: Customer Awareness & creating a professional approach \n• Understanding customer expectations\n• Create a successful interaction with the customer\n• Use conversational language to your advantage\n• Building consistent customer focus\n• Professional customer interaction\n• Identify your potential growth areas \n  \nModule 3: Set S.M.A.R.T Goals in Customer Service \n• Take the first step towards creating the vision and setting goals\n• How to create strategic S.M.A.R.T goals?\n• Self-assessment in customer-facing skills\n• Set goals and benchmarks for yourself\n• Achieving Goals – The Bridge Model \n  \nModule 4: Build on Listening Ability \n• Create empathy with the customer and work towards listening skills\n• The crucial role of active listening\n• Understand the different levels of listening\n• The components of good listening\n• Conflict Management – The Best Approach \n  \nModule 5: Communicate Effectively \n• Create importance of Communication as a two-way medium\n• Work towards building the skill for communicating effectively\n• Types of Communication\n• The advantages of communication\n• Filters to Communication\n• Barriers to communication and working towards overcoming them \n  \nModule 6: Understand the customer language and build relationships \n• Importance of non-verbal communication\n• Learn the right body language to interact with customers\n• Create a positive first impression\n• Create positive energy when interacting\n• Learn the use of the right gestures\, actions\, and styles of body language \n  \nModule 7: Identify the customer needs and different kinds of customers \n• Understand your customer’s needs\n• Types of Customers\n• Enhance the Customer Service Experience\n• How can you customise your interaction?\n• Systematic Probing and Creative Questioning\n• Recognize the different customer behaviours \n  \nModule 8: Know your customer’s profile \n• Know your customer’s profile\n• Understand and learn different types of customer’s profile\n• Identify the way to satisfy customers\n• Flex your conversations to match customer’s needs and wants \n  \nModule 9: Learn the Complaint Resolution Structure \n• Complaint resolution is critical to understand\n• Categories of complaints\n• Create a structure to deal with conflicts and complaints\n• Complaint and conflict resolutions – Case Studies \n  \nModule 10: Build your brand value \n• Building your brand value\n• Create trust\, respect and loyalty\n• How to go above and exceed your customer’s expectation \n  \nMETHODOLOGY\n• Interactive lectures\n• Group discussions\n• Group presentations\n• Role play\n• Games
URL:https://mlearning.meteor.com.my/event/customer-engagement-experience-3/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/7-2.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260624T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260625T170000
DTSTAMP:20260604T055131Z
CREATED:20260604T055131Z
LAST-MODIFIED:20260604T055131Z
UID:10000074-1782291600-1782406800@mlearning.meteor.com.my
SUMMARY:FINANCE FOR NON-FINANCE:  FINANCIAL LITERACY FOR NON-FINANCE
DESCRIPTION:OVERVIEW \nManaging subordinate’s performance requires the Head of Department and People \nManagers to equip themselves with multiple competencies including managing \nperformance and monitoring discipline.Performance Management means creating both competence and growth for employees. Effective Performance Management incorporates a series of ongoing assessments\, processes and activities that encourage growth and measure progress in attaining objectives. \nGood Performance Management focuses on developing others. This workshop will \nhelp in assessing performance and making decisions to develop the performance of \nothers. Managing performance comes with greater responsibility for the work output \nand progress of others. Following the process will help you grow the skill to evaluate \nothers.Identifying areas that require either correction of performance or development of \nskills is crucial to a productive workforce. Management at all levels needs to be able \nto coach and counsel toward desired outcomes to prevent formal disciplinary steps \n  \nLEARNING OUTCOMES \nShared a common understanding on how performance management systems \ncan be effectively utilized to raise the performance of individuals and teams \n  \n\nDevise “SMART” annual performance objectives (e.g.\, objectives that are\n\nspecific\, measurable\, attainable\, relevant\, and trackable). \n  \n\nEnhanced their skills in setting clear expectations and objectively measuring\n\nindividual performance using objectives and competencies as key measures. \n  \n\nIdentified and practiced some performance management strategies and\n\ntechniques to enhance the performance and motivation in under-performing \nand high performing team members using proven coaching techniques. \n  \n\nPractice giving and receiving objective and constructive performance\n\nfeedback with confidence and reduced anxiety. \n  \n  \n  \n  \nCOURSE OUTLINE \nTHE PRINCIPLES OF PERFORMANCE MANAGEMENT \n\nIntroduction to Performance Management Framework\nPerformance Management Cycle and Purpose of Performance Review\nPitfalls in Managing Performance\n\n  \n  \n  \n  \nPERFORMANCE PLANNING \n\nSetting performance standard or measures\nSetting “SMART” Annual Objectives\nCommunicating performance objectives\n\n  \n  \n  \n  \nPERFORMANCE REVIEW AND APPRAISAL \n\nRoles of Manager and Employee in Performance Review\nObjectively assessing and rating performance\nManager’s approach for managing different performance level – Star\n\nPerformer\, Mediocre Performance and Low Performer. \n  \n  \n  \n  \nPERFORMANCE COACHING \n\nUsing GROW Coaching Model as Performance Development\nEthics in Coaching\nCreation of Safety Net in Coaching\n\n  \n  \n  \n  \nONE TO ONE PERFORMANCE REVIEW MEETINGS \n\nPreparation for the Annual Performance Review Meeting\nConducting the Annual Performance Review meetings\nGiving constructive and motivational feedback\nUsing questions to help employees review their own performance\nHandling challenging situation\n\n  \n  \n  \n  \n  \nPERFORMANCE AND CAREER DEVELOPMENT \n\nRoles of Manager and Employee in Performance Development Plan\nAnalysing the performance gaps\nProviding appropriate coaching methodology to close the performance gaps\nIdentifying horizontal and vertical career development\n\n  \n  \n  \n  \nPROGRESSIVE DISCIPLINE \n\nProgressive discipline steps\nDismissal for misconduct\nConsultation and documentation\n\n  \n  \n  \n  \nMANAGING POOR PERFORMER \n\nConcept of Performance Improvement Program (PIP)\nRoles and Responsibilities in Managing PIP\nAction Plan in Managing PIP\n\n  \n  \nCONSEQUENCES MANAGEMENT \n\nConsequences of Por Performer\nManaging Termination of Employment due to Poor Performance\nRoles and Responsibilities in Termination\n\n  \n  \n  \nMETHODOLOGY \nLecture \n\nGroup Discussions\nCase Studies\nQ&A Sessions\nHands-on Activities\nProject Discussion
URL:https://mlearning.meteor.com.my/event/finance-for-non-finance-financial-literacy-for-non-finance/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/9.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260624T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260625T170000
DTSTAMP:20260604T075558Z
CREATED:20260604T055503Z
LAST-MODIFIED:20260604T075558Z
UID:10000075-1782291600-1782406800@mlearning.meteor.com.my
SUMMARY:Records File Management and Effective Time Management
DESCRIPTION:OVERVIEW \nRecords and file management is vital for documenting office activities\, supporting audits\, and tracking document transactions\, where systematic filing guided by the National Archives Department and 5S practices ensures quick and accurate access to information. Equally\, effective time management is a fundamental skill that enables individuals to set clear goals\, prioritize tasks\, and optimize productivity while reducing stress\, anxiety\, and work-life imbalance. In today’s demanding work environment\, mastering both record management and time management not only enhances efficiency and discipline but also contributes significantly to individual effectiveness and organizational excellence. \n  \nLEARNING OUTCOMES       \n\n\n\n  \n·       Explain the elements of professionalism in records and file management \n·       Apply proper techniques and best practices in records management \n·       Describe the procedures for handling correspondence and filing \n·       Apply effective scheduling techniques for time management \n·       Explain methods and tips for saving time \n·       Utilize time management strategies to enhance work excellence\n\n\n\n  \n  \nCOURSE OUTLINE \nCourse Content – Records and File Management (Day 1) \n  \nModule 1: File Management Operations and Systems \n  \n\nStages in records management\nChoosing a filing system\n\n  \nModule 2: File Titles and Numbering / Classification \n  \n\nIndexing methods\nDesigning practical file structures\n\n  \nModule 3: Opening and Using Files \n  \n\nProcedures for opening files\nDocumenting file contents\nThe function of minute sheets\n\n  \nModule 4: Controlling File Movements \n  \n\nMonitoring record movements\nFile tracking methods\n\n  \nModule 5: Proper Record Storage and Security \n  \n\nFile storage practices\nFile security measures\nMaintenance of damaged files\n\n  \nCourse Content: Time Management – (Day 2) \n  \n\n Principles of Time Management\n\n  \n\nTime management from the Islamic perspective\nIdentifying how time is being used\nRecognising sources of time\n\n  \n\n Time Management Matrix\n\n  \n\nIdentifying and classifying daily activities\nFundamentals of time management\nPrioritising what matters most\n\n  \n\n Time Management Skills & Self-Discipline\n\n  \n\nMaking positive changes in time practices\nEffective tools for planning and organising time\nDeveloping self-discipline in managing time\n\n  \n\n Proper Task & Time Delegation\n\n  \n\nBenefits of task delegation\nBarriers and challenges in delegation\nEffective delegation techniques\n\n  \n\n Time-Saving Strategies\n\n  \n\nOvercoming external distractions\nOrganising and structuring the workplace efficiently\nTechniques to avoid time wastage\n\n  \nMETHODOLOGY              \n  \n\nIndividual assessments\nGroup discussions\nEducational games\nVideo presentations\nInteractive sharing of experiences\nBrainstorming sessions
URL:https://mlearning.meteor.com.my/event/records-file-management-and-effective-time-management-2/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/10.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260701T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260702T170000
DTSTAMP:20260615T155230Z
CREATED:20260612T041201Z
LAST-MODIFIED:20260615T155230Z
UID:10000077-1782896400-1783011600@mlearning.meteor.com.my
SUMMARY:Canva AI
DESCRIPTION:OVERVIEW \nThis programme provides participants with practical knowledge and hands-on experience in digital design\, visual communication\, website creation and AI-powered content development using Adobe Photoshop\, Adobe Illustrator\, Canva Website and Canva AI. The programme combines design principles\, branding fundamentals and AI-assisted tools to help participants create professional-quality digital content for marketing\, corporate communication\, education and business applications more efficiently and effectively. \n  \nLEARNING OUTCOMES \nUpon completion of this course\, participants will be able to: \n\nUnderstand fundamental design principles and apply them in visual communication\nApply colour theory\, typography\, layout and composition techniques in design projects\nUse Adobe Photoshop and Adobe Illustrator for digital content and brand assets\nDesign websites\, marketing materials and promotional content using Canva\nLeverage Canva AI features and effective prompts to generate creative assets\nProduce digital outputs aligned with organisational and branding requirements\n\n  \nCOURSE OUTLINE \nDAY 1: Design Fundamentals\, Photoshop & Illustrator Essentials \nModule 1: Fundamental Design Principles \n\na) Introduction to graphic design and visual communication\nb) Elements and principles of design for effective content creation\nc) Design thinking fundamentals and creative problem-solving\nd) Colour theory\, colour psychology and branding applications\ne) Typography\, font pairing\, visual hierarchy\, layout and composition\nf) Branding essentials and consistency in corporate communication\n\nModule 2: Adobe Photoshop Essentials \n\na) Workspace\, interface overview\, layers and core tools\nb) Photo correction\, enhancement\, retouching and image optimisation\nc) Background removal techniques and image preparation\nd) Designing social media graphics\, posters\, banners and digital advertisements\ne) Exporting suitable file formats for digital platforms\n\nModule 3: Adobe Illustrator Essentials \n\na) Understanding raster vs vector graphics and Illustrator workspace\nb) Shape creation\, manipulation and working with paths and objects\nc) Pen tool techniques for vector artwork creation\nd) Logo development concepts\, icon creation and brand asset design\ne) Preparing artwork for print and digital output\n\n  \nDAY 2: Canva Website\, Canva AI & Content Creation Workflow \nModule 4: Website Creation with Canva \n\na) Introduction to Canva Website capabilities and use cases\nb) Website planning\, page structure and content organisation\nc) Homepage design\, user-friendly layouts and visual consistency\nd) Navigation setup\, interactive elements and mobile-friendly design practices\ne) Publishing\, sharing\, managing updates and revisions\n\nModule 5: Canva AI for Content Creation \n\na) Understanding AI-powered design tools and benefits in content creation\nb) Using Magic Design\, Magic Write\, AI image generation and AI-assisted Presentations\nc) Writing effective prompts for high-quality AI outputs\nd) Refining AI-generated content for accuracy\, tone and brand alignment\ne) Streamlining marketing\, communication\, brainstorming and ideation workflows\n\n  \nDAY 3: Integrated Design Project (Optional / Customisable) \nModule 6: Integrated Design Project \n\na) Practical design challenge combining design principles and creative tools\nb) Creation of brand identity assets\, marketing collateral and social media content\nc) Development of website landing page and AI-assisted promotional materials\nd) Presentation of completed projects to demonstrate applied learning\ne) Facilitator feedback and improvement recommendations\n\n  \nMETHODOLOGY \n\nInteractive lectures introducing key concepts\, tools\, techniques and best practices\nLive demonstrations of Adobe Photoshop\, Adobe Illustrator\, Canva Website and Canva AI features\nHands-on practical exercises using real-world design and content creation scenarios\nIndividual assignments\, group activities and guided discussions\nCase studies on branding\, marketing\, website design and AI-powered content creation\nProject-based learning with presentation and feedback sessions\n\n 
URL:https://mlearning.meteor.com.my/event/canva-ai-2/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/1-2-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260701T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260702T170000
DTSTAMP:20260615T155718Z
CREATED:20260614T163956Z
LAST-MODIFIED:20260615T155718Z
UID:10000079-1782896400-1783011600@mlearning.meteor.com.my
SUMMARY:Presentation with Impact : (Effective Presentation Skills)
DESCRIPTION:OVERVIEW \nThe programme focuses on building clearer messaging\, stronger delivery\, and greater confidence when speaking to colleagues\, students\, and stakeholders. Using a practical\, workplace-based approach with guided practice and feedback\, participants will strengthen professional communication\, active listening and questioning techniques\, improve email and meeting communication\, and learn how to handle feedback and challenging conversations more effectively. The overall outcome is improved communication quality\, smoother collaboration\, and more confident presentations across teams. \n  \nLEARNING OUTCOMES \nThe programme is to help participants to: \n\nAcquire presentation skills\, techniques and apply relevant delivery styles to suit the audience;\nSpeak and present in front of an audience in a confident and professional manner;\nOvercome fears by applying stage management techniques; and\nHandle questions and manage difficult audience.\n\n  \n COURSE OUTLINE \nDay 1 — Foundations\, Structure & Preparation \nModule 1: Bringing Out the Best in You \n\nThe winning mindset (confidence\, growth mindset\, presence)\nQualities of a good speaker/presenter\nCommon pitfalls to avoid\nSelf-assessment (strengths\, gaps\, personal action goals)\n\nActivity (Optional): 5-minute individual intro + quick feedback (baseline) \nModule 2: Speaking in Public \n\nWhat is public speaking?\nTypes of public speaking (informative\, persuasive\, briefing\, updates\, pitches)\nThe power of public speaking (influence\, clarity\, credibility)\nThe speech communication process (speaker–message–audience–channel–feedback)\nPractical warm-up exercises (voice\, breathing\, articulation)\n\nModule 3: 4Ps of Public Speaking \n\nPreparation (planning\, rehearsal\, confidence-building)\nPurpose (goal\, desired audience outcome)\nPeople (audience profiling: needs\, expectations\, level)\nPerformance (delivery basics: pacing\, energy\, presence)\n\nModule 4: Preparation Deep Dive \n\nWhat? Why? When? Where? Who? (5W foundation for clarity)\nBefore / During / After checklist (planning to follow-up)\nThe psychology of the audience (attention span\, trust\, engagement triggers)\n\nModule 5: Planning Your Presentation \n\nGathering materials (facts\, examples\, data)\nOrganising / layout (clear flow\, signposting)\nOpening statements (hook + objective)\nBody / content (main points\, proof\, transitions)\nClosing statements (summary + call-to-action)\nPresentation tools (what to use and when)\nPresentation kit (what to bring / backup plan)\nSupporting materials (handouts\, notes\, references)\n\nEnd of Day 1 Output: Draft presentation structure + opening & closing script. \n  \n  \nDay 2 — Delivery\, Visuals\, Stage Handling & Performance \nModule 6: Practice! Practice! Practice! \n\nUnderstanding fear (why it happens)\nOvercoming nervousness (breathing\, posture\, rehearsal routines\, mental reset)\nConfidence drills (voice projection\, pacing\, pausing\, eye contact)\n\nModule 7: Presenting with Visual Aids & Equipment \n\nUsing visual aids & equipment effectively (projector\, mic\, clicker)\nDesigning PowerPoint slides (simple\, clean\, audience-first)\nLayout principles (alignment\, spacing\, readability)\nRule of 6 (keep slides light and readable)\n\nModule 8: Interpersonal & Social Skills for Presenters \n\nPersonal appearance (professional presence)\nThe speaker’s voice (tone\, pace\, clarity\, emphasis)\nGestures & body actions (controlled movement\, purposeful gestures)\nGuidelines for ethical speaking (accuracy\, respect\, confidentiality)\n\nModule 9: Stage Management \n\nThe stage (movement zones\, positioning\, audience scanning)\nHandling difficult audience & situations (interruptions\, objections\, distractions)\nHandling questions (bridging\, clarifying\, answering with structure)\n\nModule 10: Let’s Do It! (Performance & Feedback) \n\n5-minute individual presentation (final delivery)\nVideo recording (optional\, if agreed)\nReview / feedback (strengths + improvement points + personal action plan)\n\nEnd of Day 2 Output: Final presentation performance + personalised improvement checklist. \n  \nMETHODOLOGY \n\nDiscussion\nRole-play\nSimulation\nSelf-Assessments\nGroup Presentations
URL:https://mlearning.meteor.com.my/event/presentation-with-impact-effective-presentation-skills/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/2-1-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260707T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260708T170000
DTSTAMP:20260615T161629Z
CREATED:20260614T165414Z
LAST-MODIFIED:20260615T161629Z
UID:10000081-1783414800-1783530000@mlearning.meteor.com.my
SUMMARY:AI-Powered Productivity & Efficiency Masterclass
DESCRIPTION:OVERVIEW \nGenerative AI is reshaping how organizations operate and enhancing efficiency\, sharpening decision-making\, and transforming communication. This hands-on masterclass equips professionals with practical strategies to integrate AI into everyday workflows\, from drafting documents and analysing data to optimizing team collaboration and public engagement\, all while upholding ethical\, secure\, and compliant practices. Participants will explore leading AI tools including ChatGPT\, Google Gemini\, Perplexity AI\, Qwen\, DeepSeek\, and Microsoft Copilot and learn to apply them across real-world business functions. \n  \nLEARNING OUTCOMES \nBy the end of this masterclass\, participants will be able to: \n\nEnhance administrative efficiency through AI-powered document drafting\, report generation\, and workflow automation.\nMake smarter\, data-driven decisions using AI for market insights\, trend analysis\, and policy evaluation.\nElevate communication and engagement by generating professional content for internal and external audiences.\nOptimize task and resource management with AI-assisted scheduling\, email handling\, and meeting summarization.\nImplement AI responsibly\, with awareness of data privacy\, ethical use\, and compliance (including GDPR considerations).\n\n  \nCOURSE OUTLINE \nDay 1: Foundations of Generative AI & Everyday Automation \nModule 1: Understanding AI in Organizational Contexts \n\nIntroduction to Artificial Intelligence\, Machine Learning\, and Generative AI\nReal-world impact of AI across departments\nKey limitations\, risks\, and ethical considerations\nData sensitivity\, privacy\, and compliance (including responsible use of tools like ChatGPT)\n\nModule 2: Mastering Prompt Engineering for Business Use \n\n\n\nWhat makes a strong prompt—and why it matters\nCore techniques:\n\nSeparating instructions from content\nContextual\, emotional\, and role-reversal prompting\nLaddering and self-evaluative prompts\n\n\nThe CREATE Framework for marketing and operational tasks\nAvoiding hallucinations and ensuring output reliability\n\n\n\nModule 3: Automating Administrative Workflows \n\n\n\n\n\nAI for generating official letters\, memos\, reports\, and SOPs\nEnsuring alignment with brand voice and document standards\nAutomating Excel reports\, dashboards\, and data visualizations\nTurning raw data into executive summaries and charts\nAI-powered presentation creation: slides\, structure\, and speaker notes\nHands-on activities: Draft a compliance-ready report\, convert spreadsheet data into insights\, and build a presentation using AI\n\n\n\n\n\nTools featured: Gamma\, Julius AI\, NoteBookLM\, ChatGPT\, Copilot \n  \nDay 2: Strategic Application & Responsible Scaling \nModule 4: AI for Office Communication & Collaboration \n\n\n\n\n\nAI meeting assistants: transcription\, summarization\, and action-item extraction\nAutomating email responses\, inbox triage\, and task reminders\nMultilingual support: translation\, tone adjustment\, and proofreading\nHands-on activity: Transform a mock meeting recording into structured minutes with assigned tasks\n\n\n\n\n\nTools featured: Otter.ai\, Notta\, DeepSeek\, Gemini\, Copilot \nModule 5: Enhancing Public Communication & Talent Operations \n\n\n\n\n\nCrafting press releases\, newsletters\, social posts\, and announcements with AI\nGenerating AI avatars\, short videos\, and brand-aligned visuals\nUsing AI for resume screening and candidate matching—with fairness safeguards\nCreating and maintaining standardized internal workflows and SOPs\nHands-on activity: Build a public-facing communication asset (e.g.\, social post + short explainer video)\n\n\n\n\n\nTools featured: HeyGen\, Ideogram\, InVideo\, Napkin AI\, ChatPDF \nModule 6: AI for Strategic Insight & Leadership \n\n\n\n\n\nRapid competitor and market analysis using AI research agents\nSummarizing lengthy reports\, regulatory updates\, or customer feedback\nSentiment analysis on internal surveys or public comments\nAutomating risk assessments and continuity planning documents\nCapstone exercise: Solve a realistic business challenge (e.g.\, “Launch a new service using only AI tools for research\, comms\, planning\, and reporting”)\n\n\n\n\n\nTools featured: Perplexity AI\, Qwen\, DeepSeek\, ChatGPT Advanced Data Analysis \n  \nMETHODOLOGY \n\n\n\n\n\nInteractive lectures and knowledge-sharing sessions\nLive demonstrations of AI tools and productivity applications\nHands-on practical exercises and guided workshops\nPrompt engineering and AI content generation activities\nReal-world case studies and workplace scenarios\nGroup discussions\, collaboration\, and problem-solving activities\nProject-based learning with presentation and feedback sessions\n\n\n\n\n\n  \n  \n 
URL:https://mlearning.meteor.com.my/event/ai-powered-productivity-efficiency-masterclass-2/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/3-1-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260707T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260708T170000
DTSTAMP:20260615T154525Z
CREATED:20260614T170011Z
LAST-MODIFIED:20260615T154525Z
UID:10000082-1783414800-1783530000@mlearning.meteor.com.my
SUMMARY:Strategic Leadership in the Age of AI: Building AI-Ready Leadership
DESCRIPTION:OVERVIEW \nGenerative AI is no longer optional—it’s a leadership imperative. This masterclass equips senior leaders with the mindset\, frameworks\, and practical AI fluency to drive responsible adoption\, unlock strategic advantage\, and lead teams through transformation with confidence. Rather than focusing on technical mechanics\, this program positions AI as a strategic lever—helping leaders ask better questions\, make faster decisions\, and govern wisely. Participants will learn to use AI not as a novelty\, but as a co-pilot for leadership judgment. Built on real-world applications across marketing\, HR\, operations\, and governance\, this masterclass blends vision\, ethics\, and execution—with hands-on experience using AI tools that deliver executive value. \n  \nLEARNING OUTCOMES \nBy the end of this masterclass\, leaders will be able to: \n\nFrame AI as a strategic asset—aligned with business goals and team capabilities.\nUse strategic prompting to generate insights\, evaluate options\, and draft leadership communications.\nSelect and deploy high-impact AI tools for intelligence\, planning\, and decision support.\nEstablish clear governance—balancing speed\, security\, compliance\, and ethics.\nLead AI-fluent teams through change\, upskilling\, and role evolution.\n\n  \nCOURSE OUTLINE \nDAY 1: Design Fundamentals\, Photoshop & Illustrator Essentials \n Module 1: Fundamental Design Principles \n\na) Introduction to graphic design and visual communication\nb) Elements and principles of design for effective content creation\nc) Design thinking fundamentals and creative problem-solving\nd) Colour theory\, colour psychology and branding applications\ne) Typography\, font pairing\, visual hierarchy\, layout and composition\nf) Branding essentials and consistency in corporate communication\n\nModule 2: Adobe Photoshop Essentials \n\na) Workspace\, interface overview\, layers and core tools\nb) Photo correction\, enhancement\, retouching and image optimisation\nc) Background removal techniques and image preparation\nd) Designing social media graphics\, posters\, banners and digital advertisements\ne) Exporting suitable file formats for digital platforms\n\nModule 3: Adobe Illustrator Essentials \n\na) Understanding raster vs vector graphics and Illustrator workspace\nb) Shape creation\, manipulation and working with paths and objects\nc) Pen tool techniques for vector artwork creation\nd) Logo development concepts\, icon creation and brand asset design\ne) Preparing artwork for print and digital output\n\n  \nDAY 2: Canva Website\, Canva AI & Content Creation Workflow \nModule 4: Website Creation with Canva \n\na) Introduction to Canva Website capabilities and use cases\nb) Website planning\, page structure and content organisation\nc) Homepage design\, user-friendly layouts and visual consistency\nd) Navigation setup\, interactive elements and mobile-friendly design practices\ne) Publishing\, sharing\, managing updates and revisions\n\nModule 5: Canva AI for Content Creation \n\na) Understanding AI-powered design tools and benefits in content creation\nb) Using Magic Design\, Magic Write\, AI image generation and AI-assisted presentations\nc) Writing effective prompts for high-quality AI outputs\nd) Refining AI-generated content for accuracy\, tone and brand alignment\ne) Streamlining marketing\, communication\, brainstorming and ideation workflows\n\n  \nDAY 3: Integrated Design Project (Optional / Customisable) \nModule 6: Integrated Design Project \n\na) Practical design challenge combining design principles and creative tools\nb) Creation of brand identity assets\, marketing collateral and social media content\nc) Development of website landing page and AI-assisted promotional materials\nd) Presentation of completed projects to demonstrate applied learning\ne) Facilitator feedback and improvement recommendations\n\n  \nMETHODOLOGY \n\nInteractive lectures introducing key concepts\, tools\, techniques and best practices\nLive demonstrations of Adobe Photoshop\, Adobe Illustrator\, Canva Website and Canva AI features\nHands-on practical exercises using real-world design and content creation scenarios\nIndividual assignments\, group activities and guided discussions\nCase studies on branding\, marketing\, website design and AI-powered content creation\nProject-based learning with presentation and feedback sessions
URL:https://mlearning.meteor.com.my/event/strategic-leadership-in-the-age-of-ai-building-ai-ready-leadership/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/4-2-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260708T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260709T170000
DTSTAMP:20260615T033850Z
CREATED:20260614T172749Z
LAST-MODIFIED:20260615T033850Z
UID:10000083-1783501200-1783616400@mlearning.meteor.com.my
SUMMARY:Strategic Design & Web Presence with Canva AI Tools
DESCRIPTION:OVERVIEW \nThis 2-day course is designed to equip participants with essential skills in graphic design using Canva\, introduce AI-powered tools to speed up design workflows\, and guide them in building interactive websites without any coding knowledge. Through hands-on sessions\, participants will explore how to create compelling visuals\, leverage AI features for smart content generation\, and launch their own web pages using Canva’s intuitive tools. \n  \nLEARNING OUTCOMES \nBy the end of this course\, participants will be able to: \n\nUnderstand and apply graphic design principles using Canva.\nUtilize Canva AI tools to streamline visual creation and content writing.\nDesign and publish interactive websites using Canva.\nApply branding elements consistently across all designs.\nCreate and repurpose visual content for social media\, web\, and marketing use.\n\n  \nCOURSE OUTLINE \nDAY – 1: CANVA FOR PROFESSIONAL DESIGN \n\nIntroduction to Canva & Canva Pro features\nUnderstanding layout\, fonts\, and color theory\nDesigning posters\, social media graphics\, presentations\nInfographic creation and branding consistency\nCustomizing templates for different industries\n\n  \nSMART DESIGN WITH CANVA AI \n\nOverview of Canva AI (Magic Write\, Magic Design\, Magic Edit)\nContent generation with AI\nPhoto editing with AI: background remover\, image enhancer\nUsing Brand Kit & Smart Mockups\n\n  \nDAY – 2: WEBSITE DESIGN & CONTENT DEPLOYMENT \n\nIntroduction to Canva’s Website Builder\nPlanning layout and structure for websites\nAdding navigation\, buttons\, and links\nCreating web pages: Home\, About\, Contact\, Portfolio\nLive Demo: Publish & share website (with or without domain)\n\n  \nVISUAL CONTENT CREATION \n\nEditing videos in Canva: transitions\, animation\, timing\nContent writing tips for websites & social platforms\nFinal Project: Build a simple website + branding kit 2\n\n  \nMETHODOLOGY \n\nLecture\nGroup Discussions\nCase Studies\nQ&A Sessions\nHands-on Activities\nProject Discussion\nDemonstration of Canva\n\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \n     
URL:https://mlearning.meteor.com.my/event/strategic-design-web-presence-with-canva-ai-tools/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/5-2-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260714T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260715T170000
DTSTAMP:20260616T022819Z
CREATED:20260614T173954Z
LAST-MODIFIED:20260616T022819Z
UID:10000084-1784019600-1784134800@mlearning.meteor.com.my
SUMMARY:Customer Engagement & Experience
DESCRIPTION:OVERVIEW \nCustomer service training is the training and upskilling of customer service employees to improve the support they can provide and thereby increase customer satisfaction. It is an ongoing\, continuous process of growth throughout an employee’s time working in customer service. It is essential for organizations because it train employees the proper techniques and best practices to deal with customers. Training customer service team members allows them to communicate with customers effectively\, handle escalating problems\, and successfully solve them. \n  \nLEARNING OUTCOMES \nAfter completing this training\, participants should be able to: \n\nUse a customer-focused approach to serve every customer\nRecognize the importance of customer service\nIdentify the values required for excelling in customer service\nLearn to be a proactive listener and gauge the understanding of customers\nInteract with every customer using positive language\nAsk the right questions and understand their need effectively\nUse body language to showcase professionalism\nMinimise complaints from customers and focus on customer satisfaction\nImprove customer satisfaction and customer loyalty\n\n  \n COURSE OUTLINE           \n\n\n\nMODULES  \nThis training encompasses the following modules: \n  \nModule 1: Know Your Customer \n\nKnow your customer\nUnderstand the requirement of the customer\nSet the foundation of customer service principles\nLearn the Pillars of customer service\nCreate a professional approach towards the customer to define the experience\n\n  \nModule 2: Customer Awareness & creating a professional approach  \n\nUnderstanding customer expectations\nCreate a successful interaction with the customer\nUse conversational language to your advantage\nBuilding consistent customer focus\nProfessional customer interaction\nIdentify your potential growth areas\n\n  \nModule 3: Set S.M.A.R.T Goals in Customer Service  \n\nTake the first step towards creating the vision and setting goals\nHow to create strategic S.M.A.R.T goals?\nSelf-assessment in customer-facing skills\nSet goals and benchmarks for yourself\nAchieving Goals – The Bridge Model\n\n\n\n\n  \nModule 4: Build on Listening Ability   \n\nCreate empathy with the customer and work towards listening skills\nThe crucial role of active listening\nUnderstand the different levels of listening\nThe components of good listening\nConflict Management – The Best Approach\n\n  \nModule 5: Communicate Effectively   \n\nCreate importance of Communication as a two-way medium\nWork towards building the skill for communicating effectively\nTypes of Communication\nThe advantages of communication\nFilters to Communication\nBarriers to communication and working towards overcoming them\n\n  \nModule 6: Understand the customer language and build relationships  \n\nImportance of non-verbal communication\nLearn the right body language to interact with customers\nCreate a positive first impression\nCreate positive energy when interacting\nLearn the use of the right gestures\, actions\, and styles of body language\n\n  \nModule 7: Identify the customer needs and different kinds of customers  \n\nUnderstand your customer’s needs\nTypes of Customers\nEnhance the Customer Service Experience\nHow can you customise your interaction?\nSystematic Probing and Creative Questioning\nRecognize the different customer behaviours\n\n  \n Module 8: Know your customer’s profile  \n\nKnow your customer’s profile\nUnderstand and learn different types of customer’s profile\nIdentify the way to satisfy customers\nFlex your conversations to match customer’s needs and wants\n\n  \n Module 9: Learn the Complaint Resolution Structure   \n\nComplaint resolution is critical to understand\nCategories of complaints\nCreate a structure to deal with conflicts and complaints\nComplaint and conflict resolutions – Case Studies\n\n  \nModule 10: Build your brand value   \n\nBuilding your brand value\nCreate trust\, respect and loyalty\nHow to go above and exceed your customer’s expectation\n\n  \nMETHODOLOGY \n\nInteractive lectures\nGroup discussions\nGroup presentations\nRole play\nGames\n\n 
URL:https://mlearning.meteor.com.my/event/customer-engagement-experience/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/6-1-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260714T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260715T170000
DTSTAMP:20260615T034337Z
CREATED:20260615T010440Z
LAST-MODIFIED:20260615T034337Z
UID:10000085-1784019600-1784134800@mlearning.meteor.com.my
SUMMARY:Microsoft Power Automate
DESCRIPTION:OVERVIEW \nPower Automate is a no-code or low-code tool\, allowing any user to design and create their own solutions and improve the way they work without the need for high-level technical skills. In this course\, students will learn the basics of working with cloud flows in Power Automate. Flows will be created from templates and from scratch\, enabling participants to become familiar with basic components of flows\, the different connectors\, triggers and actions available and how to combine them to develop useful solutions. Students will learn to navigate the Power Automate environment\, basic administration of flows and how to share flows in various ways to collaborate on flow development or share functionality. \n  \nOn completion of this course you will know how to: \n\nNavigate Power Automate\nCreate basic flows\nHandle basic administration of flows\nShare flows in various ways\nCollaborate on flows with their team\n\n  \nLEARNING OUTCOMES \n\nUnderstand basics of workflow automation using Power Automate\nCreate simple automated workflows using templates and custom flows\nConnect Power Automate with Microsoft 365 apps (Outlook\, Teams\, Excel\, SharePoint\, Forms)\nBuild approval flows and automated notifications\nUse triggers\, actions\, and conditions in workflows\nManage and move data between applications\nTest\, monitor\, and fix basic workflow issues\nBuild simple automation solutions for daily work tasks\n\n  \nCOURSE OUTLINE \nDay 1: Introduction to Power Automate \n\nOverview of Power Automate and its capabilities\nUnderstanding the benefits of using Power Automate\nIntroduction to the Power Automate interface\n\n  \nCreating Flows \n\nUnderstanding what flows are and how they work\nCreating a basic flow using a pre-built template\nUnderstanding triggers and actions\nCreating a custom flow from scratch\n\n  \nCreate an Automated Flow \n\nApproval flows\nA simple approval flow\nParallel branches\nError handling\nConfigure run after option\nTerminate\nEdit the approval flow\nUse an automated flow\nChange approval status from a flow\nCreate a flow from blank\nApply to each\n\n  \nData Sources \n\nUnderstanding the various data sources that Power Automate can connect to\nConnecting to common data sources like SharePoint\, OneDrive\, and Outlook\nUsing premium connectors to access more data sources\n\n  \nBuilding Conditions and Loops \n\nUnderstanding the importance of conditions and loops in creating efficient flows\nCreating conditional statements using If/Else statements\nUsing loops to iterate through data\n\n  \nDay 2: \nBuilding Complex Flows \n\nUnderstanding how to build more complex flows by combining triggers\, actions\, conditions\, and loops\nBuilding advanced flows using multiple conditions and loops\n\n  \nFlow Debugging and Troubleshooting \n\nDebugging flows using the built-in debugging tools\nTroubleshooting common issues like connectivity issues and flow failures\nBest practices for flow maintenance and optimization\n\n  \nWorking with Power Automate Templates \n\nUnderstanding how to use Power Automate templates to quickly create new flows\nCreating and sharing custom templates\n\n  \nPower Automate Governance and Security \n\nUnderstanding how to govern and secure flows\nCreating policies to control flow usage\nUnderstanding the importance of data privacy and compliance with regulations like GDPR and HIPAA\n\n  \nTrigger a Flow from Another Flow \n\nSolutions\nParent flows\nChild flows\n\n  \nConclusion \n\nRecap of what was covered in the course\nNext steps for further learning and exploration of Power Automate\n\n  \nMETHODOLOGY \n\nInteractive lecture and step-by-step explanation\nLive demonstration of workflow creation\nHands-on exercises using real Microsoft 365 scenarios\nGuided practice in building automation flows\nTask-based activities (emails\, approvals\, data transfer)\nProblem-solving exercises for workflow improvement\nMini project to build a complete automation solution\nDiscussion\, sharing\, and facilitator feedback
URL:https://mlearning.meteor.com.my/event/microsoft-power-automate/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/7-3-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260715T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260716T170000
DTSTAMP:20260615T023646Z
CREATED:20260614T162955Z
LAST-MODIFIED:20260615T023646Z
UID:10000078-1784106000-1784221200@mlearning.meteor.com.my
SUMMARY:Canva AI
DESCRIPTION:OVERVIEW \nThis programme provides participants with practical knowledge and hands-on experience in digital design\, visual communication\, website creation and AI-powered content development using Adobe Photoshop\, Adobe Illustrator\, Canva Website and Canva AI. The programme combines design principles\, branding fundamentals and AI-assisted tools to help participants create professional-quality digital content for marketing\, corporate communication\, education and business applications more efficiently and effectively. \n  \nLEARNING OUTCOMES \nUpon completion of this course\, participants will be able to: \n\nUnderstand fundamental design principles and apply them in visual communication\nApply colour theory\, typography\, layout and composition techniques in design projects\nUse Adobe Photoshop and Adobe Illustrator for digital content and brand assets\nDesign websites\, marketing materials and promotional content using Canva\nLeverage Canva AI features and effective prompts to generate creative assets\nProduce digital outputs aligned with organisational and branding requirements\n\n  \nCOURSE OUTLINE \nDAY 1: Design Fundamentals\, Photoshop & Illustrator Essentials \n  \nModule 1: Fundamental Design Principles \n\na) Introduction to graphic design and visual communication\nb) Elements and principles of design for effective content creation\nc) Design thinking fundamentals and creative problem-solving\nd) Colour theory\, colour psychology and branding applications\ne) Typography\, font pairing\, visual hierarchy\, layout and composition\nf) Branding essentials and consistency in corporate communication\n\n  \nModule 2: Adobe Photoshop Essentials \n\na) Workspace\, interface overview\, layers and core tools\nb) Photo correction\, enhancement\, retouching and image optimisation\nc) Background removal techniques and image preparation\nd) Designing social media graphics\, posters\, banners and digital advertisements\ne) Exporting suitable file formats for digital platforms\n\n  \nModule 3: Adobe Illustrator Essentials \n  \n\na) Understanding raster vs vector graphics and Illustrator workspace\nb) Shape creation\, manipulation and working with paths and objects\nc) Pen tool techniques for vector artwork creation\nd) Logo development concepts\, icon creation and brand asset design\ne) Preparing artwork for print and digital output\n\n  \n  \nDAY 2: Canva Website\, Canva AI & Content Creation Workflow \nModule 4: Website Creation with Canva \n\na) Introduction to Canva Website capabilities and use cases\nb) Website planning\, page structure and content organisation\nc) Homepage design\, user-friendly layouts and visual consistency\nd) Navigation setup\, interactive elements and mobile-friendly design practices\ne) Publishing\, sharing\, managing updates and revisions\n\n  \nModule 5: Canva AI for Content Creation \n\na) Understanding AI-powered design tools and benefits in content creation\nb) Using Magic Design\, Magic Write\, AI image generation and AI-assisted Presentations\nc) Writing effective prompts for high-quality AI outputs\nd) Refining AI-generated content for accuracy\, tone and brand alignment\ne) Streamlining marketing\, communication\, brainstorming and ideation workflows\n\n  \nDAY 3: Integrated Design Project (Optional / Customisable) \nModule 6: Integrated Design Project \n\na) Practical design challenge combining design principles and creative tools\nb) Creation of brand identity assets\, marketing collateral and social media content\nc) Development of website landing page and AI-assisted promotional materials\nd) Presentation of completed projects to demonstrate applied learning\ne) Facilitator feedback and improvement recommendations\n\n  \nMETHODOLOGY \n\nInteractive lectures introducing key concepts\, tools\, techniques and best practices\n\n\nLive demonstrations of Adobe Photoshop\, Adobe Illustrator\, Canva Website and Canva AI features\nHands-on practical exercises using real-world design and content creation scenarios\nIndividual assignments\, group activities and guided discussions\nCase studies on branding\, marketing\, website design and AI-powered content creation\nProject-based learning with presentation and feedback sessions\n\n 
URL:https://mlearning.meteor.com.my/event/canva-ai/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/1-2-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260715T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260716T170000
DTSTAMP:20260615T053807Z
CREATED:20260615T012009Z
LAST-MODIFIED:20260615T053807Z
UID:10000086-1784106000-1784221200@mlearning.meteor.com.my
SUMMARY:Digital Marketing Analytics
DESCRIPTION:OVERVIEW\nThis intensive 3‑day program equips mid‑level digital marketers with advanced AI techniques for Search Engine Optimization (SEO) and Search Engine Marketing (SEM). Attendees will master AI‑powered keyword intelligence\, E‑E‑A‑T‑aligned content creation\, smart bidding\, and predictive analytics. The course blends strategic theory with hands‑on labs\, ensuring participants leave ready to deploy AI for search dominance today—while future‑proofing for Search Generative Experience (SGE) and conversational search.\n\n\nLEARNING OUTCOMES\nBy the end of this training\, participants will be able to: \n\nDeploy AI tools for exhaustive keyword discovery\, intent mapping\, and competitive gap analysis.\nCreate and audit E‑E‑A‑T‑compliant content using large language models (LLMs) and semantic SEO techniques.\nBuild\, automate\, and optimize SEM campaigns with AI‑driven bidding\, targeting\, and asset generation.\nInterpret AI‑generated SEO/SEM insights to boost ROI and lower cost‑per‑acquisition (CPA).\nIntegrate search data with social\, email\, and content marketing for a unified growth strategy.\nAdapt to emerging trends such as SGE\, multimodal search\, and AI‑driven personalization—while upholding ethical and regulatory standards.\n\n\n\n\nCOURSE OUTLINE:\nDay 1: Foundations & AI Tools for SEO/SEM \n\nAI in Modern Search Marketing\n\nEvolution from keyword stuffing to AI‑driven relevance (RankBrain → BERT → MUM → Gemini)\nImpact on SEO & paid search workflows\nKey AI concepts: NLP\, vector search\, reinforcement learning\n\n\nAI Tool Landscape\n\nKeyword & topic research: Semrush\, Ahrefs\, KeywordInsights\, SurferSEO\, Clearscope\nCompetitive intel: Similarweb\, SparkToro\, BuzzSumo + ChatGPT plug‑ins\nTechnical SEO scanners: ScreamingFrog ➔ GPT blueprinting\, ContentKing real‑time audits\n\n\nAI‑Powered Keyword Intelligence\n\nLong‑tail & entity discovery with NLP algorithms\nSearch‑intent clustering (informational\, transactional\, etc.) using GPT\nBuilding pillar‑cluster maps and topical authority models\n\n\nSearch Engine Algorithm Insights\n\nDeep‑dive into E‑E‑A‑T signals & content quality scoring\nUnderstanding SERP feature triggers (People Also Ask\, featured snippets\, video packs)\nAI simulation of ranking shifts & volatility forecasting\n\n\nCompetitive Gap & Trend Forecasting\n\nAI SWOT for domain vs. competitors\nExploding Topics + Google Trends + ChatGPT mashups for opportunity spotting\nSeasonality prediction & content calendar auto‑generation\n\n\nTechnical SEO Essentials (AI‑Augmented)\n\nCore Web Vitals monitoring with AI alerts\nSchema markup generation via ChatGPT\n Automated internal‑linking suggestions & orphan‑page detection\n\n\nHands‑On Lab\n\nBuild a keyword cluster and technical SEO audit for a sample site using Semrush + ChatGPT.\n\n\n\nDay 2: AI Content Creation & SEM Campaign Execution \n\nSEO Content Strategy with AI:\n \n\nAligning content pillars to buyer journey & E‑E‑A‑T\nPrompt‑engineering templates for blogs\, product pages\, FAQs\nSemantic SEO & entity optimization with MarketMuse / Surfer NLP\n\n\nAI Content Generation & Governance:\n \n\nTools: Jasper\, Outranking\, Gemini\, Claude\nFact‑checking & hallucination mitigation workflows\nMultimodal assets—imagery (DALL·E\, Midjourney) & alt‑text generation\n\n\nLink Building & Digital PR Automation\n \n\nAI prospecting for high‑authority backlinks\nOutreach sequence generation (Hunter + Lemlist + GPT)\n Citation management for Local SEO (BrightLocal + ChatGPT)\n\n\nAI‑Powered SEM Setup & Automation\n \n\nAccount restructuring with Google Ads Recommendations API\nSmart Bidding vs Maximize Conversion Value vs Target ROAS—when which?\n Creating audience signals from GA4 predictive segments\n\n\nDynamic Ad & Landing‑Page Personalization\n \n\nResponsive Search Ads: headline/description variants via GPT\nPerformance Max asset generation & image suggestions\n AI landing‑page builders (Unbounce Smart Copy\, Instapage Thor Render)\n\n\nSEO/SEM Integration & Cross‑Channel Synergy\n \n\nShared keyword data lake for organic & paid teams\nRetargeting search visitors on social with AI‑crafted creatives\n Attribution modeling: data‑driven vs last‑click vs GPT‑assisted narrative\n\n\nHands‑On Lab\n \n\nBuild and launch a Performance Max campaign with AI‑generated assets & set up automated rules.\n\n\n\nDay 3: Measurement\, Optimization & Future‑Proofing \n\nAI Analytics & Dashboards\n\nGA4 predictive metrics & anomaly detection\nBigQuery + Looker Studio AI for blended SEO/SEM reporting\n Custom GPT agents for weekly insight emails & Slack alerts\n\n\nCRO & Experimentation\n\nAI A/B & multivariate platforms: VWO\, Optimizely\, Google Optimize sunset alternatives\n Heatmaps & session replays with Hotjar + AI clustering\n Lighthouse + GPT for technical improvement prioritization\n\n\nLocal\, Mobile & Voice Search Mastery\n\nHyperlocal ranking factors & proximity AI tools\n Voice search query analysis; conversational content frameworks\n Mobile performance audits & Core Web Vitals remediation\n\n\nSearch Generative Experience (SGE) & Conversational Search\n\nAnatomy of SGE answer snapshots\n Optimizing for Bing Chat & AI‑powered answer engines (Perplexity\, You.com)\n Zero‑click SERP survival tactics & brand visibility strategies\n\n\nEthics\, Regulation & Risk Management\n\nEU AI Act\, Google Search Essentials\, and ad policy compliance\n Data privacy\, bias mitigation\, and content authenticity\n Sustainable AI: energy impact & green hosting considerations\n\n\nContinuous Improvement Framework\n\nFeedback loops\, data governance\, and model retraining\n Automating reporting & optimisation task queues\n Building a culture of test‑and‑learn with AI assistance\n\n\nCapstone Group Project\n\nDevelop an end‑to‑end AI‑driven SEO & SEM strategy for a challenger brand; present findings with KPI forecasts and risk mitigation plans.\n\n\n\n\n\n\nMETHODOLOGY\n\n\nExpert‑led demos: live walkthroughs of AI platforms and plugins.\nHands‑on workshops & labs each day for practical skill‑\nCollaborative problem‑solving via group challenges and peer reviews.\nReal‑world case studies dissecting successful AI search campaigns.\nAssignments & templates to apply AI workflows in participants’ own projects.\nContinuous Q&A and personalised coaching throughout the program.\n\n\n\n\n\n  \n  \n  \n  \n  \n 
URL:https://mlearning.meteor.com.my/event/digital-marketing-analytics/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/8-1-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260721T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260722T170000
DTSTAMP:20260615T054759Z
CREATED:20260615T015553Z
LAST-MODIFIED:20260615T054759Z
UID:10000088-1784624400-1784739600@mlearning.meteor.com.my
SUMMARY:Professional Image & Business Etiquette
DESCRIPTION:OVERVIEW \nThis program is designed to enhance participants’ professional image and equip them with essential business etiquette skills. It emphasizes appearance\, communication\, and behavior that align with organizational culture and global business standards. \n  \nLEARNING OUTCOMES \n\nManage teams with wisdom and professionalism.\nBuild self-reliant and high-performing staff teams.\nMaster emotional intelligence and personal excellence in every situation.\n\n  \nCOURSE OUTLINE \nDay 1 Training Schedule \nModule 1: Strengthening Professional Corporate Image \n\nThe Influential Appearance of a Leader\n4 Techniques for Managing Personal Image\nDressing Appropriately for Different Occasions and Situations\n\nModule 2: Attire Matching Based on Personality Style and Face Shape \n\nDiscover Your Personality Style\nTransform Your Hairstyle\, Hijab\, and Eyewear for a Better Look\n\nModule 3: Dressing According to Body Shape and Color \n\nOutfits That Suit Different Body Shapes\nThe Power of Colors and Their Hidden Messages\nMatching Colors with Skin Tone\n\n  \nDay 2 Training Schedule \nModule 4: Image Management\, Ethics & Protocol \n\nFundamentals of Business Etiquette and Protocol\n10 Key Etiquette Practices for Formal Events\n\nModule 5: Mastering Body Language \n\nUnderstanding the Power of Body Language\nSimulation: The Art of Walking\, Sitting\, and Standing with Confidence\n\nModule 6: Dining Etiquette & Influential Conversation Skills \n\nFamiliarizing with Dining Utensils\nDining Etiquette and Table Manners\nDo’s & Don’ts in Business Conversations\nThe Art of Giving Effective Compliments\n\n  \nMETHODOLOGY \n\nInteractive lectures with real-life case studies\nRole-playing and simulations (introductions\, networking\, dining setup)\nGroup discussions and etiquette drills\nVideos and visual demonstrations\nPractical dining session
URL:https://mlearning.meteor.com.my/event/professional-image-business-etiquette/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/10-1-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260721T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260722T170000
DTSTAMP:20260615T054430Z
CREATED:20260615T021746Z
LAST-MODIFIED:20260615T054430Z
UID:10000089-1784624400-1784739600@mlearning.meteor.com.my
SUMMARY:FINANCE FOR NON-FINANCE : CASH FLOW MANAGEMENT FOR SME
DESCRIPTION:OVERVIEW \nManaging subordinate’s performance requires the Head of Department and People Managers to equip themselves with multiple competencies including managing performance and monitoring discipline. Performance Management means creating both competence and growth for employees. Effective Performance Management incorporates a series of ongoing assessments\, processes and activities that encourage growth and measure progress in attaining objectives. Good Performance Management focuses on developing others. This workshop will help in assessing performance and making decisions to develop the performance of others. Managing performance comes with greater responsibility for the work output and progress of others. Following the process will help you grow the skill to evaluate others. Identifying areas that require either correction of performance or development of skills is crucial to a productive workforce. Management at all levels needs to be able to coach and counsel toward desired outcomes to prevent formal disciplinary steps \n  \nLEARNING OUTCOMES \nShared a common understanding on how performance management systems can be effectively utilized to raise the performance of individuals and teams \n\nDevise “SMART” annual performance objectives (e.g.\, objectives that are specific\, measurable\, attainable\, relevant\, and trackable).\nEnhanced their skills in setting clear expectations and objectively measuring individual performance using objectives and competencies as key measures.\nIdentified and practiced some performance management strategies and techniques to enhance the performance and motivation in under-performing and high performing team members using proven coaching techniques.\nPractice giving and receiving objective and constructive performance feedback with confidence and reduced anxiety.\n\n  \nCOURSE OUTLINE \nTHE PRINCIPLES OF PERFORMANCE MANAGEMENT \n\nIntroduction to Performance Management Framework\nPerformance Management Cycle and Purpose of Performance Review\nPitfalls in Managing Performance\n\n  \nPERFORMANCE PLANNING \n\nSetting performance standard or measures\nSetting “SMART” Annual Objectives\nCommunicating performance objectives\n\n  \nPERFORMANCE REVIEW AND APPRAISAL \n\nRoles of Manager and Employee in Performance Review\nObjectively assessing and rating performance\nManager’s approach for managing different performance level – Star Performer\, Mediocre Performance and Low Performer.\n\n  \nPERFORMANCE COACHING \n\nUsing GROW Coaching Model as Performance Development\nEthics in Coaching\nCreation of Safety Net in Coaching\n\n  \nONE TO ONE PERFORMANCE REVIEW MEETINGS \n\nPreparation for the Annual Performance Review Meeting\nConducting the Annual Performance Review meetings\nGiving constructive and motivational feedback\nUsing questions to help employees review their own performance\nHandling challenging situation\n\n  \nPERFORMANCE AND CAREER DEVELOPMENT \n\nRoles of Manager and Employee in Performance Development Plan\nAnalysing the performance gaps\nProviding appropriate coaching methodology to close the performance gaps\nIdentifying horizontal and vertical career development\n\n  \nPROGRESSIVE DISCIPLINE \n\nProgressive discipline steps\nDismissal for misconduct\nConsultation and documentation\n\n  \nMANAGING POOR PERFORMER \n\nConcept of Performance Improvement Program (PIP)\nRoles and Responsibilities in Managing PIP\nAction Plan in Managing PIP\n\n  \nCONSEQUENCES MANAGEMENT \n\nConsequences of Por Performer\nManaging Termination of Employment due to Poor Performance\nRoles and Responsibilities in Termination\n\n  \nMETHODOLOGY \n\nLecture\nGroup Discussions\nCase Studies\nQ&A Sessions\nHands-on Activities\nProject Discussion
URL:https://mlearning.meteor.com.my/event/finance-for-non-finance-cash-flow-management-for-sme/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/9-1-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260722T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260723T170000
DTSTAMP:20260615T024128Z
CREATED:20260614T164921Z
LAST-MODIFIED:20260615T024128Z
UID:10000080-1784710800-1784826000@mlearning.meteor.com.my
SUMMARY:Presentation with Impact : (Effective Presentation Skills)
DESCRIPTION:OVERVIEW \nThe programme focuses on building clearer messaging\, stronger delivery\, and greater confidence when speaking to colleagues\, students\, and stakeholders. Using a practical\, workplace-based approach with guided practice and feedback\, participants will strengthen professional communication\, active listening and questioning techniques\, improve email and meeting communication\, and learn how to handle feedback and challenging conversations more effectively. The overall outcome is improved communication quality\, smoother collaboration\, and more confident presentations across teams. \n  \nLEARNING OUTCOMES \nThe programme is to help participants to: \n\nAcquire presentation skills\, techniques and apply relevant delivery styles to suit the audience;\nSpeak and present in front of an audience in a confident and professional manner;\nOvercome fears by applying stage management techniques; and\nHandle questions and manage difficult audience.\n\n  \n COURSE OUTLINE \nDay 1 — Foundations\, Structure & Preparation \nModule 1: Bringing Out the Best in You \n\nThe winning mindset (confidence\, growth mindset\, presence)\nQualities of a good speaker/presenter\nCommon pitfalls to avoid\nSelf-assessment (strengths\, gaps\, personal action goals)\n\nActivity (Optional): 5-minute individual intro + quick feedback (baseline) \n  \nModule 2: Speaking in Public \n\nWhat is public speaking?\nTypes of public speaking (informative\, persuasive\, briefing\, updates\, pitches)\nThe power of public speaking (influence\, clarity\, credibility)\nThe speech communication process (speaker–message–audience–channel–feedback)\nPractical warm-up exercises (voice\, breathing\, articulation)\n\n  \nModule 3: 4Ps of Public Speaking \n\nPreparation (planning\, rehearsal\, confidence-building)\nPurpose (goal\, desired audience outcome)\nPeople (audience profiling: needs\, expectations\, level)\nPerformance (delivery basics: pacing\, energy\, presence)\n\n  \nModule 4: Preparation Deep Dive \n\nWhat? Why? When? Where? Who? (5W foundation for clarity)\nBefore / During / After checklist (planning to follow-up)\nThe psychology of the audience (attention span\, trust\, engagement triggers)\n\n  \nModule 5: Planning Your Presentation \n\nGathering materials (facts\, examples\, data)\nOrganising / layout (clear flow\, signposting)\nOpening statements (hook + objective)\nBody / content (main points\, proof\, transitions)\nClosing statements (summary + call-to-action)\nPresentation tools (what to use and when)\nPresentation kit (what to bring / backup plan)\nSupporting materials (handouts\, notes\, references)\n\nEnd of Day 1 Output: Draft presentation structure + opening & closing script. \n  \n  \nDay 2 — Delivery\, Visuals\, Stage Handling & Performance \nModule 6: Practice! Practice! Practice! \n\nUnderstanding fear (why it happens)\nOvercoming nervousness (breathing\, posture\, rehearsal routines\, mental reset)\nConfidence drills (voice projection\, pacing\, pausing\, eye contact)\n\n  \nModule 7: Presenting with Visual Aids & Equipment \n\nUsing visual aids & equipment effectively (projector\, mic\, clicker)\nDesigning PowerPoint slides (simple\, clean\, audience-first)\nLayout principles (alignment\, spacing\, readability)\nRule of 6 (keep slides light and readable)\n\n  \nModule 8: Interpersonal & Social Skills for Presenters \n\nPersonal appearance (professional presence)\nThe speaker’s voice (tone\, pace\, clarity\, emphasis)\nGestures & body actions (controlled movement\, purposeful gestures)\nGuidelines for ethical speaking (accuracy\, respect\, confidentiality)\n\n  \nModule 9: Stage Management \n\nThe stage (movement zones\, positioning\, audience scanning)\nHandling difficult audience & situations (interruptions\, objections\, distractions)\nHandling questions (bridging\, clarifying\, answering with structure)\n\n  \nModule 10: Let’s Do It! (Performance & Feedback) \n\n5-minute individual presentation (final delivery)\nVideo recording (optional\, if agreed)\nReview / feedback (strengths + improvement points + personal action plan)\n\nEnd of Day 2 Output: Final presentation performance + personalised improvement checklist. \n  \nMETHODOLOGY \n\nDiscussion\nRole-play\nSimulation\nSelf-Assessments\nGroup Presentations
URL:https://mlearning.meteor.com.my/event/presentation-with-impact-effective-presentation-skills-2/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/2-1-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260722T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260723T170000
DTSTAMP:20260615T065952Z
CREATED:20260615T065952Z
LAST-MODIFIED:20260615T065952Z
UID:10000090-1784710800-1784826000@mlearning.meteor.com.my
SUMMARY:GENERATIVE AI & PROMPT ENGINEERING
DESCRIPTION:OVERVIEW\n\nThis two-day workshop provides a comprehensive introduction to the exciting world of Generative Artificial Intelligence (GenAI) and the crucial skill of Prompt Engineering. Participants will gain a foundational understanding of how GenAI models work\, explore the capabilities of leading platforms like ChatGPT and Google Gemini\, and learn practical techniques for crafting effective prompts to generate high-quality outputs. \nFurthermore\, the workshop will delve into creative applications using tools like OpenArt.ai and InVideo.io\, and explore innovative presentation methods with Gamma.app. By the end of this workshop\, participants will be equipped with the knowledge and hands-on experience to leverage GenAI tools for enhanced productivity\, creativity\, and innovation within their professional roles\, while also understanding the ethical considerations associated with their use. \n\n\n\nLEARNING OUTCOMES\n\n\nA strong foundational understanding of Generative AI and Large Language Models.\nPractical skills in prompt engineering for effective interaction with ChatGPT and Google Gemini.\nAwareness of the ethical implications and best practices for responsible AI usage.\nExposure to creative GenAI tools like OpenArt.ai and InVideo.io.\nKnowledge of using Gamma.app for innovative content presentation.\nConfidence to explore and integrate Generative AI tools into their workflows.\n\n\n\n\nCOURSE OUTLINE:\nSECTION 1: GenAI & ChatGPT \nModule 1: Understanding Generative AI  \nObjective: Build foundational knowledge about Generative AI and its capabilities. \n\nTopics: \n\nWhat is Generative AI? (Definition and Core Concepts)\n\n\nKey Features: \n\nText and Image Generation\nMultimodal Capabilities\n\n\nHow Generative AI Works: \n\nData Gathering\nModel Training\nContent Generation\n\n\nReal-World Applications:\n\nContent Creation\nChatbots and Assistants\nScientific Research\n\n\nInteractive Activity: \n\nDiscuss and brainstorm potential applications of GenAI in your company’s business operations\n\n\n\nModule 2: Introduction to ChatGPT  \nObjective: Provide an overview of ChatGPT and its practical uses. \n\nTopics: \n\nWhat is ChatGPT? (Capabilities and Limitations)\n\n\nKey Features: \n\nNatural Language Understanding\nContextual Responses\nTask Accomplishment\n\n\nPrompt Engineering Basics: \n\nRTF (Role\, Task\, Format)\nCTF Contextual Responses\nMega Prompts vs. Prompt Chaining\n\n\nHands-On Activity:\n\nWrite a structured prompt using RTF and get responses using ChatGPT\n\n\n\n  \nModule 3: Practical Applications of ChatGPT  \nObjective: Demonstrate how to apply ChatGPT for real-world scenarios. \nTopics: \n\n\n\nUsing ChatGPT for:\nCustomer Service Automation\nMarketing Content Creation\nInternal Communication\n\n\nInteracting Effectively with ChatGPT: \n\nManaging Context\nError Handling\n\n\nHands-On Activity:\n\nRole-Play Scenarios:\nCustomer Inquiry Handling\nDrafting a Marketing Email\nSummarizing Meeting Notes\n\n\n\n\n\n\nModule 4: Advanced Techniques and Ethical Use  \nObjective: Explore advanced ChatGPT techniques and discuss ethical considerations. \n\nTopics:\n\nAdvanced Features: \n\n\n\nControlling Response Length\nUsing System Instructions\nSentiment Analysis\n\n\n\nEthical Considerations: \n\nBias Mitigation\nData Privacy\nTransparency in Outputs\n\nInteractive Discussion: \n\nChallenges and opportunities in using AI responsibly within your company\n\n  \nSECTION 2: INTRODUCTION TO LARGE LANGUAGE MODELS AND GOOGLE GEMINI \nModule 1: Understanding Large Language Models  \nObjective: Build foundational knowledge of Large Language Models (LLMs) and their applications. \n\nTopics: \n\nWhat are Large Language Models (LLMs)?\n\n\nDefinition and Key Features: \n\nHow LLMs Generate Responses\n\n\nApplications of LLMs: \n\nAdvanced Chatbots\nAutomated Content Writing\nVirtual Assistants\n\n\nBenefits of Using LLMs:\n\nTime-Saving\nEnhanced Productivity\nReliable Information\n\n\nInteractive Activity: \n\nDiscuss and brainstorm potential applications of GenAI in your company’s business operations\n\n\n\n  \nModule 2: Introduction to Google Gemini  \n  \nObjective: Introduce participants to Google Gemini’s capabilities and explore its use cases. \n\nTopics: \n\n\nWhat is Google Gemini?\nOverview and Core Feature\nCapabilities: Text Generation\, Creative Content\, Multimodal Operations\n\n\nHow Google Gemini Works:\n\n\nData Training\nContextual Understanding\nAnswer Generation\n\n\nPrompt Engineering Basics: \n\nRTF (Role\, Task\, Format)\nCTF (Context\, Task\, Format)\n\n\nHands-On Activity: Engineering Basics: \n\nPractice creating prompts using RTF and CTF to generate different outputs with Google Gemini\n\n\n\n  \nModule 3: Ethical Considerations and Responsible Use  \n  \nObjective: Discuss the ethical implications of using LLMs like Google Gemini and foster responsible AI use. \n\nTopics: \n\nAddressing Biases in LLMs\nData Diversity\nAlgorithmic Improvements\n\n\nEnsuring Responsible Use: \n\nPrivacy and Data Security\nTransparency and Accountability\n\n\nLegal and Ethical Considerations:\n\nRegulatory Compliance\nEthical AI Development\n\n\nInteractive Discussion: \n\nExplore challenges and strategies for ethical AI implementation in your company\n\n\n\n  \nSECTION 3: EXPLORING OPENART.AI\, INVIDEO.IO\, AND GAMMA.APP \nModule 1: Introduction to OpenArt.ai  \nObjective: Understand the capabilities of OpenArt.ai and its applications in creative workflows. \n\nTopics: \n\nWhat is OpenArt.ai?\nOverview and Features\nGenerating AI-Driven Artwork\n\n\nUse Cases:\n\nDigital Marketing and Branding\nCreative Design Projects\nContent Personalization\n\n\nHands-On Demonstration: \n\nGenerating Artworks Based on Specific Themes\nExploring Customization Options\n\n\nActivity:\n\nParticipants create an AI-generated artwork for a marketing campaign or personal project\n\n\n\nModule 2: Introduction to InVideo.io  \nObjective: Learn how to leverage InVideo.io for video creation and editing. \n\nTopics: \n\nWhat is InVideo.io?\nOverview and Features\nPre-Built Templates and AI-Assisted Video Creation AI-Driven Artwork\n\n\nApplications:\n\nSocial Media Marketing\nBusiness Presentations\nVideo Ads and Tutorials\n\n\nHands-On Demonstration: \n\nCreating a Short Promotional Video Using Templates\nCustomizing Text\, Images\, and Music\n\n\nActivity:\n\nParticipants create a 30-second promotional video for a product or service.\n\n\n\nModule 3: Introduction to Gamma.app  \nObjective: Explore Gamma.app’s capabilities for storytelling\, presentation\, and document creation. \n\nTopics: \n\nWhat is Gamma.app?\nOverview and Features\nAI-Powered Presentation and Content Structuring\n\n\nUse Cases: \n\nWhat is Gamma.app?\n\n\nOverview and Features: \n\nCreating Visually Appealing Presentations\nCollaborative Content Creation\nInteractive Storytelling\n\n\nHands-On Demonstration:\n\nDesigning a Slide Deck Using Gamma.app\nEnhancing Presentations with AI-Suggested Content\n\n\nActivity: \n\nParticipants design a 5-slide presentation for a business proposal.\n\n\n\n \n\n\nMETHODOLOGY\n\n\nInteractive Lectures\nDemos\nHands-On Exercises\nPractical Exercises\nQ&A and Feedback\n\n\n\n\n\n  \n  \n  \n  \n  \n 
URL:https://mlearning.meteor.com.my/event/generative-ai-prompt-engineering-2/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/11-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260728T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260729T170000
DTSTAMP:20260616T022244Z
CREATED:20260615T070555Z
LAST-MODIFIED:20260616T022244Z
UID:10000091-1785229200-1785344400@mlearning.meteor.com.my
SUMMARY:CYBER SECURITY BUILDING HUMAN FIREWALL
DESCRIPTION:OVERVIEW \nCybersecurity threats continue to grow in frequency and sophistication\, with many successful attacks targeting people rather than technology. Employees are often the first line of defence against phishing\, social engineering\, ransomware\, data breaches and other cyber risks. \nThis two-day programme is designed to build a strong Human Firewall within the organisation by increasing cybersecurity awareness\, promoting secure digital behaviour\, and equipping participants with practical skills to identify\, prevent and respond to cyber threats. Through interactive discussions\, case studies\, simulations and hands-on exercises\, participants will gain the knowledge and confidence required to protect organisational information assets and contribute to a stronger cybersecurity culture. \n  \nLEARNING OUTCOMES \nUpon completion of this programme\, participants will be able to: \n\nUnderstand fundamental cybersecurity concepts and current cyber threat trends.\nIdentify common cyber attacks\, including phishing\, malware\, ransomware\, and social engineering.\nRecognise suspicious emails\, websites\, links\, and online activities.\nApply cybersecurity best practices when handling organisational information and digital assets.\nStrengthen password management and authentication practices.\nProtect sensitive and confidential data from unauthorised access and disclosure.\nRespond appropriately to cybersecurity incidents and security breaches.\nContribute to building a cyber-aware and security-conscious workplace culture.\n\n  \nCOURSE OUTLINE \nDAY 1: Cybersecurity Awareness & Threat Identification \nModule 1: Introduction to Cybersecurity \n\na) Understanding cybersecurity fundamentals\nb) The importance of human factors in security\nc) Current cyber threat landscape\nd) Cybersecurity trends and organisational risks\ne) Consequences of cyber incidents and breaches\n\nModule 2: Understanding Common Cyber Threats \n\na) Malware\, viruses\, worms and trojans\nb) Ransomware attacks and business disruption\nc) Business Email Compromise (BEC)\nd) Insider threats and accidental exposure\ne) Data breaches and information theft\n\nModule 3: Social Engineering Attacks \n\na) What social engineering means in daily work\nb) Psychological manipulation techniques used by attackers\nc) Phishing\, spear phishing and whaling\nd) Vishing (voice phishing) and smishing (SMS phishing)\ne) Real-world attack case studies and lessons learned\n\nModule 4: Phishing Detection Workshop \n\na) Identifying phishing emails and suspicious attachments\nb) Recognising fake websites and login pages\nc) URL inspection and link verification techniques\nd) Safe browsing practices for work and personal devices\ne) Practical phishing simulation exercises\n\nModule 5: Cybersecurity Best Practices \n\na) Safe internet usage and digital hygiene\nb) Email security guidelines\nc) Secure use of social media and messaging platforms\nd) Mobile device security\ne) Remote working security practices\n\n  \n  \nDAY 2: Data Protection\, Incident Response & Human Firewall Culture Module 6: Password Security & Access Control \n\na) Common password vulnerabilities and risky habits\nb) Creating strong and memorable passwords\nc) Using password managers securely\nd) Multi-factor authentication (MFA)\ne) Access control principles and least privilege\n\n  \nModule 7: Data Protection & Information Security \n\na) Understanding sensitive and confidential information\nb) Data classification and proper handling\nc) Personal Data Protection Act (PDPA) awareness\nd) Secure file sharing\, storage and disposal\ne) Data loss prevention practices\n\n  \nModule 8: Incident Response for Employees \n\na) Recognising security incidents and warning signs\nb) Reporting procedures and communication channels\nc) Immediate response actions for employees\nd) Escalation process and evidence preservation\ne) Lessons learned from cyber incidents\n\n  \nModule 9: Building a Human Firewall Culture \n\na) Security awareness responsibilities\nb) Creating a cyber-aware workplace\nc) Security habits and behaviour at work\nd) Managing cyber risks in daily operations\ne) Leadership and employee roles in cybersecurity\n\n  \nModule 10: Cybersecurity Simulation & Action Planning \n\na) Cyber attack scenario exercise\nb) Team-based threat response activities\nc) Knowledge assessment and review\nd) Personal cybersecurity action plan development\ne) Course review\, discussion and commitment to action\n\n  \nMETHODOLOGY \n\nInteractive Lectures (30%): facilitator-led presentations\, group discussions and knowledge sharing sessions\nCase Studies (20%): analysis of real cyber incidents\, lessons learned and best practice discussions\nPractical Exercises (20%): phishing detection activities\, password security exercises and cyber risk identification\nSimulations & Role Plays (20%): social engineering simulations\, incident response scenarios and team-based challenges\nAssessment & Reflection (10%): knowledge quizzes\, group presentations and individual action planning\n\n 
URL:https://mlearning.meteor.com.my/event/cyber-security-building-human-firewall-2/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/12-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260728T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260729T170000
DTSTAMP:20260615T071130Z
CREATED:20260615T071130Z
LAST-MODIFIED:20260615T071130Z
UID:10000092-1785229200-1785344400@mlearning.meteor.com.my
SUMMARY:PROBLEM SOLVING & DECISION MAKING
DESCRIPTION:OVERVIEW \n\n\n\n\n This two-day interactive training program equips participants with essential skills to effectively identify problems\, analyze root causes\, generate solutions\, and make wellinformed decisions in the workplace. Through practical tools\, real-life case studies\, and group activities\, participants will develop a structured approach to problem solving and decision making that enhances productivity\, fosters critical thinking\, and supports better outcomes in both individual and team settings. \n  \nLEARNING OUTCOMES \n\n\n\n By the end of this 2-day training\, participants will be able to: \n1.    Identify and define problems clearly using structured methodologies. \n2.    Analyze root causes effectively with tools such as the 5 Whys and Fishbone Diagram. \n3.    Generate creative and practical solutions through brainstorming and innovation techniques \n4.    Evaluate options and make sound decisions using decision-making tools like the Decision Matrix and Cost-Benefit Analysis. \n5.    Apply critical thinking to assess risks and impacts before implementation. \n6.    Work collaboratively in teams to solve problems and present solutions confidently. \n7.    Develop action plans to address workplace challenges with clarity and accountability. \n \n\n\n\n  \n  \n\n\n\nCOURSE OUTLINE \n  \nDay 1 – Problem Solving Fundamentals  \n\n\n\n Day 1 – Problem Solving Fundamentals  \n• Ice Breaker \n• Overview of Program Objectives \n• Importance of Problem Solving in the Workplace \n  \n• Understanding Problems \no Definition & Types (structured vs. unstructured) \no Difference between symptoms and root causes \n  \n• Morning Break \n• Problem Solving Models o Problem-Solving Cycle \no PDCA (Plan-Do-Check-Act) \no Root Cause Analysis (5 Whys\, Fishbone Diagram) \n  \n• Lunch Break \n• Tools for Problem Identification \no SWOT Analysis \no Pareto Principle (80/20 Rule) \no Process Mapping & Flowcharts \n  \n• Afternoon Break \n• Practical Exercise: \no Case study on identifying and analyzing workplace problems \no Group activity and presentation \n  \n  \nDay 2 – Decision Making Techniques  \n• Introduction to Decision Making \no Decision-making process \no Styles of decision making (analytical\, intuitive\, etc.) \no Common decision-making barriers (biases\, emotions\, assumptions) \n  \n• Morning Break \n• Decision-Making Tools \no Decision Matrix \no Cost-Benefit Analysis \no Risk Assessment Techniques \n  \n• Lunch Break 1:30 PM – 3:00 PM \n• Creative Problem Solving \no Brainstorming Techniques \no SCAMPER Method \no Mind Mapping \n  \n• Afternoon Break \n• Simulation Activity: \no Solve a business problem using learned tools \no Present solutions with justifications \n  \n• Recap of Key Learning Points \n• Personal Action Plan \n• Q&A and Feedback \n• Certificate Distribution & Closing \n  \n  \n \n\n\n\n\n\n\n\nMETHODOLOGY \n  \n\nInteractive Lectures\nGroup Discussions\nSelf-assessments & Reflections\nReal-life Scenarios & Role-playing\nIce-breakers & Gamified Activities\nAction Planning\n\n  \n  \n 
URL:https://mlearning.meteor.com.my/event/problem-solving-decision-making-2/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/13-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260729T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260730T170000
DTSTAMP:20260615T071651Z
CREATED:20260615T071651Z
LAST-MODIFIED:20260615T071651Z
UID:10000093-1785315600-1785430800@mlearning.meteor.com.my
SUMMARY:GENERATIVE AI FOR HUMAN RESOURCE SETTING
DESCRIPTION:OVERVIEW \nThis course is designed to equip Human Resource (HR) professionals with the knowledge and practical skills necessary to effectively incorporate generative AI tools into their day-to-day functions. HR departments are increasingly adopting AI tools to streamline processes such as recruitment\, onboarding\, performance management\, and employee engagement. Through this course\, participants will learn how to leverage AI to enhance productivity\, improve decision-making\, and optimize overall HR functions\, while also addressing the ethical implications of AI integration in the workplace. \n  \nLEARNING OUTCOMES \nBy the end of this course\, participants will be able to: \n\nUnderstand the Fundamentals of Generative AI: Gain a solid understanding of generative AI concepts\, and identify how AI tools can be applied to various HR functions.\nUtilize AI for Recruitment & Onboarding: Learn to automate and enhance job description creation\, resume screening\, and interview processes using AI.\nImprove Training and Development Programs: Discover how to create personalized training programs and continuously assess their effectiveness through AI-driven tools.\nOptimize Employee Performance Management: Leverage AI to generate real-time performance feedback\, predictive analytics for retention\, and personalized engagement strategies.\nAddress Ethical Implications of AI in HR: Learn how to manage data privacy\, bias\, fairness\, and regulatory compliance when using AI in HR functions.\nImplement AI Strategies in HR Operations: Develop a clear strategy for integrating AI tools into HR processes\, and measure the effectiveness of AI adoption.\n\n  \n  \nCOURSE OUTLINE \nDay 1 \nModule 1: Understanding AI in organisational settings. \n\nBrief introduction to Artificial Intelligence\nThe history of AI Revolution\nUnderstanding Machine Learning\nDeep Learning and Generative AI\nIntroduction to Natural Language Processing\nLimitations and ethical considerations of using AI tools.\nData sensitivity and GDPR compliances utilising chatgpt\n\n  \nModule 2 : Prompt Engineering and Usage  \n\nThe core elements of a good prompt\nSeparating Instructions from content\nAsk-Before-Answer Prompting\nContextual Prompting\nEmotional Prompting\nLaddering Prompting\nSelf-evaluative Prompting\nReversing Roles\nCREATE Framework\n\nHands on Activity : Prompt Creating Challenge \n  \nModule 3: Introduction to Generative AI in HR \n\nUnderstanding Generative AI: Definitions and Key Concepts\nEvolution of AI in Human Resources\nOverview of Generative AI Tools Relevant to HR (e.g.\, ChatGPT\, IBM Watsonx\, Google Gemini)\nBenefits and Challenges of AI Integration in HR Functions\n\n  \nModule 4: Generative AI in Talent Acquisition \n\nAI-Powered Job Description Creation and Optimization\nResume Screening and Candidate Matching Using AI\nEnhancing Interview Processes with AI-Generated Questions\n\nCase Studies: Successful AI Implementation in Recruitment \n  \n  \nDay 2 \nModule 5: AI-Driven Onboarding and Training \n\nAutomating Onboarding Processes with AI Tools\nDeveloping Personalized Training Programs Using Generative AI\nLeveraging AI for Continuous Learning and Development\nMonitoring and Evaluating Training Effectiveness with AI Analytics\n\nModule 6: Performance Management and Employee Engagement \n\nUtilizing AI for Real-Time Performance Feedback\nAI-Generated Performance Reports and Dashboards\nEnhancing Employee Engagement Through Personalized AI Interactions\nPredictive Analytics for Employee Retention and Satisfaction\n\nModule 7: Ethical Considerations and Responsible AI Use \n\nAddressing Bias and Fairness in AI Algorithms\nEnsuring Data Privacy and Security in AI Applications\nEstablishing Ethical Guidelines for AI Use in HR\nRegulatory Compliance and Legal Implications\n\nModule 8: Implementing AI Strategies in HR \n\nDeveloping an AI Integration Plan for HR Departments\nChange Management and Training for AI Adoption\nMeasuring ROI and Effectiveness of AI Tools in HR\nFuture Trends: The Evolving Role of AI in Human Resources\n\nGroup Activity: Participants will develop a comprehensive plan to integrate a generative AI tool into a specific HR function within their organization\, addressing implementation strategies\, ethical considerations\, and expected outcomes. \n  \nMETHODOLOGY \n\nThe use of technical and subject matter experts\nRelevant and concise course material for each participant\nCustomized case studies\, business simulations\nExtensive use of internet throughout workshop delivery
URL:https://mlearning.meteor.com.my/event/generative-ai-for-human-resource-setting-2/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/14-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260729T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260730T170000
DTSTAMP:20260615T074945Z
CREATED:20260615T072623Z
LAST-MODIFIED:20260615T074945Z
UID:10000094-1785315600-1785430800@mlearning.meteor.com.my
SUMMARY:MICROSOFT EXCEL
DESCRIPTION:OVERVIEW \nStudents will build upon the foundational Microsoft Office Excel 2010/2013/2016/ 2019 / Office 365 knowledge and skills already acquired and learn to create advanced workbooks and worksheets\, including advanced formulas\, tables and data analysing tools. \n  \nLEARNING OUTCOMES \nUpon completion of this program\, participants will be able to: \n\nDemonstrate enhanced self-assurance and authority in leadership roles.\nApply advanced frameworks for strategic and agile decision-making in high-pressure situations.\nImprove their ability to influence\, motivate\, and manage diverse teams effectively.\nCultivate an agile mindset to adapt to change and drive results efficiently.\nFunction as powerful internal and external brand ambassadors\, reinforcing organizational trust and reputation.\n\n  \nCOURSE OUTLINE \nLesson 1: Customizing the Excel Environment \n\nConfigure Excel Options\nCustomize the Ribbon and the Quick Access Toolbar\nEnable Excel Add-Ins\n\nLesson 2: Organizing and Analysing Datasets and Tables \n\nManaging Raw Data\nData Cleaning and Housekeeping\nManual Tables VERSUS Smart Tables\nCreate and Modify Tables\nSorting Data\nFiltering Data\nUse SUBTOTAL and Database Functions\nEnabling / Disabling Smart Tables\n\nLesson 3: Creating Basic to Advanced Formulas \n\nWorking with Cell References\nWorking with Absolute Referencing and Relative Referencing\nWorking with Array Formulas\nWorking with Name Range\n\na) Descriptive Names for Cell References \n\nCreating and Using a Named Range\nCreating Slightly Smarter Named Ranges\nNaming Formulas and Constants\nManaging Named Ranges\nAutomatically Creating Named Ranges\nApplying Names to Existing Formulas\n\nb) Controlling Recalculation \nc) Solving Formula Errors \n\nStep-by-Step Evaluation\nTracing Precedents and Dependents\nError Checking\n\nd) Working with Formulas and Functions \no Creating a Basic Formula \n\nExcel’s Order of Operations (BODMAS)\nCell References\nHow Excel Formats Cells That Contain Cell References\n\no Functions \n\nUsing a Function in a Formula\nUsing Cell References with a Function\nUsing Cell Ranges with a Function\nExcel Compatibility Functions\n\no Formula Errors \no Logical Operators \no Formula Shortcuts \n\nPoint-and-Click Formula Creation\nPoint-and-Click Formula Editing\nThe Formulas Tab.\nUsing the Insert Function Button\n\no Copying Formulas \n\nAbsolute Cell References\nPartially Fixed References\nReferring to Other Worksheets\nReferring to Other Workbooks\n\n  \nLesson 4: Working with Statistical and Database Functions  \na) Working with Simple to Advanced Queries With:   \n\nCalculating Sum\, Sumif\, Sumifs functions\nWorking with Average\, Averageif\, Averageifs functions\nCounting with Count\, Countif\, Countifs Functions\nAnalyzing Max\, min\, Large\, Small\, Rank Values\n\nb) Working with Complex Queries With:  \n\nDSUM\nDAverage\nDCount\nDMax\nDMin\n\n  \nLesson 5: Manipulating Dates\, Times\, and Text  \na) Working with Text Functions \n\nCONCATENATE(): Joining Strings of Text Together\nLEFT()\, MID()\, and RIGHT(): Copying Portions of a Text String\nUPPER()\, LOWER()\, and PROPER(): Changing Capitalization\n\nb) Working with Date and Time Functions \n\nTODAY() and NOW(): Inserting the Current Date and Time\nDAY()\, MONTH()\, and YEAR(): More Date Calculations\nWEEKDAY(): Determining the Day of the Week\nDATEDIF(): Calculating the Difference Between Dates\nDAYS360(): Finding Out the Number of Days Between Two Dates\nYEARFRAC(): Calculating the Percentage of a Year Between Two Dates\nWEEKNUM(): Figuring Out in Which Week a Date Falls\n\n  \nLesson 6: Managing Workbooks  \n\nArranging Multiple Workbooks\nAdding Hyperlinks\nWorking with Comments\nSaving Workbooks in Different Formats\nSaving a Workbook as a Web Page\nCreating Folders\nE-Mailing a Workbook\n\n  \nLesson 7: Grouping and Outlining Data  \n\nBasic Data Grouping\nCreating a Group\nNesting Groups Within Groups\nSummarizing Your Data\nCombining Data from Multiple Tables\nGrouping Timesavers\nAuto Outline\nAutomatic Subtotalling\n\n  \nLesson 8:   Templates   \n\nUnderstanding Templates\nCreating a New Workbook from a Template\nDownloading Templates\nCreating Templates\nUnderstanding Custom Templates\nBuilding a Custom Template\nSharing Templates with Others\n\n  \nLesson 9: Reporting Data with pivot Table Tables  \n\nPreparing Summary\nFormatting and Perfecting Pivot Tables\nWorking with Other Sources\nCreating Pivot-Charts\n\n  \nMETHODOLOGY \n\nDiscussion\nSimulation\nSelf-Assessments\nGroup Presentations
URL:https://mlearning.meteor.com.my/event/microsoft-excel/
LOCATION:Menara OUM\, Block C\, Kompleks Kelana Centre Point\, Jalan SS7/19\, Kelana Jaya\, Petaling Jaya\, Selangor\, 47301\, Malaysia
ATTACH;FMTTYPE=image/png:https://mlearning.meteor.com.my/wp-content/uploads/2026/06/15-scaled.png
ORGANIZER;CN="METEOR Learning":MAILTO:meteorlearning@meteor.com.my
END:VEVENT
END:VCALENDAR