OVERVIEW

This course is designed to equip Human Resource (HR) professionals with the knowledge and practical skills necessary to effectively incorporate generative AI tools into their day-to-day functions. HR departments are increasingly adopting AI tools to streamline processes such as recruitment, onboarding, performance management, and employee engagement. Through this course, participants will learn how to leverage AI to enhance productivity, improve decision-making, and optimize overall HR functions, while also addressing the ethical implications of AI integration in the workplace.

LEARNING OUTCOMES

By the end of this course, participants will be able to:

1. Understand the Fundamentals of Generative AI: Gain a solid understanding of generative AI concepts, and identify how AI tools can be applied to various HR functions.
2. Utilize AI for Recruitment & Onboarding: Learn to automate and enhance job description creation, resume screening, and interview processes using AI.
3. Improve Training and Development Programs: Discover how to create personalized training programs and continuously assess their effectiveness through AI-driven tools.
4. Optimize Employee Performance Management: Leverage AI to generate real-time performance feedback, predictive analytics for retention, and personalized engagement strategies.
5. Address Ethical Implications of AI in HR: Learn how to manage data privacy, bias, fairness, and regulatory compliance when using AI in HR functions.
6. Implement AI Strategies in HR Operations: Develop a clear strategy for integrating AI tools into HR processes, and measure the effectiveness of AI adoption.

COURSE OUTLINE

Day 1

Module 1: Understanding AI in organisational settings.

• Brief introduction to Artificial Intelligence
• The history of AI Revolution
• Understanding Machine Learning
• Deep Learning and Generative AI
• Introduction to Natural Language Processing
• Limitations and ethical considerations of using AI tools.
• Data sensitivity and GDPR compliances utilising chatgpt

Module 2 : Prompt Engineering and Usage

• The core elements of a good prompt
• Separating Instructions from content
• Ask-Before-Answer Prompting
• Contextual Prompting
• Emotional Prompting
• Laddering Prompting
• Self-evaluative Prompting
• Reversing Roles
• CREATE Framework

Hands on Activity : Prompt Creating Challenge

Module 3: Introduction to Generative AI in HR

• Understanding Generative AI: Definitions and Key Concepts
• Evolution of AI in Human Resources
• Overview of Generative AI Tools Relevant to HR (e.g., ChatGPT, IBM Watsonx, Google Gemini)
• Benefits and Challenges of AI Integration in HR Functions

Module 4: Generative AI in Talent Acquisition

• AI-Powered Job Description Creation and Optimization
• Resume Screening and Candidate Matching Using AI
• Enhancing Interview Processes with AI-Generated Questions

Case Studies: Successful AI Implementation in Recruitment

Day 2

Module 5: AI-Driven Onboarding and Training

• Automating Onboarding Processes with AI Tools
• Developing Personalized Training Programs Using Generative AI
• Leveraging AI for Continuous Learning and Development
• Monitoring and Evaluating Training Effectiveness with AI Analytics

Module 6: Performance Management and Employee Engagement

• Utilizing AI for Real-Time Performance Feedback
• AI-Generated Performance Reports and Dashboards
• Enhancing Employee Engagement Through Personalized AI Interactions
• Predictive Analytics for Employee Retention and Satisfaction

Module 7: Ethical Considerations and Responsible AI Use

• Addressing Bias and Fairness in AI Algorithms
• Ensuring Data Privacy and Security in AI Applications
• Establishing Ethical Guidelines for AI Use in HR
• Regulatory Compliance and Legal Implications

Module 8: Implementing AI Strategies in HR

• Developing an AI Integration Plan for HR Departments
• Change Management and Training for AI Adoption
• Measuring ROI and Effectiveness of AI Tools in HR
• Future Trends: The Evolving Role of AI in Human Resources

Group Activity: Participants will develop a comprehensive plan to integrate a generative AI tool into a specific HR function within their organization, addressing implementation strategies, ethical considerations, and expected outcomes.

METHODOLOGY

• The use of technical and subject matter experts
• Relevant and concise course material for each participant
• Customized case studies, business simulations
• Extensive use of internet throughout workshop delivery