OVERVIEW

This program is designed to enhance participants’ professional image and equip them with essential business etiquette skills. It emphasizes appearance, communication, and behavior that align with organizational culture and global business standards.

LEARNING OUTCOMES

• Manage teams with wisdom and professionalism.
• Build self-reliant and high-performing staff teams.
• Master emotional intelligence and personal excellence in every situation.

COURSE OUTLINE

Day 1 Training Schedule

Module 1: Strengthening Professional Corporate Image

• The Influential Appearance of a Leader
• 4 Techniques for Managing Personal Image
• Dressing Appropriately for Different Occasions and Situations

Module 2: Attire Matching Based on Personality Style and Face Shape

• Discover Your Personality Style
• Transform Your Hairstyle, Hijab, and Eyewear for a Better Look

Module 3: Dressing According to Body Shape and Color

• Outfits That Suit Different Body Shapes
• The Power of Colors and Their Hidden Messages
• Matching Colors with Skin Tone

Day 2 Training Schedule

Module 4: Image Management, Ethics & Protocol

• Fundamentals of Business Etiquette and Protocol
• 10 Key Etiquette Practices for Formal Events

Module 5: Mastering Body Language

• Understanding the Power of Body Language
• Simulation: The Art of Walking, Sitting, and Standing with Confidence

Module 6: Dining Etiquette & Influential Conversation Skills

• Familiarizing with Dining Utensils
• Dining Etiquette and Table Manners
• Do’s & Don’ts in Business Conversations
• The Art of Giving Effective Compliments

METHODOLOGY

• Interactive lectures with real-life case studies
• Role-playing and simulations (introductions, networking, dining setup)
• Group discussions and etiquette drills
• Videos and visual demonstrations
• Practical dining session