Customer Engagement & Experience
OVERVIEW Customer service training is the training and upskilling of customer service employees to improve the support they can provide […]
12 events found.
Events
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Menara OUM Block C, Kompleks Kelana Centre Point, Jalan SS7/19, Kelana Jaya, Petaling Jaya, Selangor, Malaysia
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Microsoft Power Automate
Menara OUM Block C, Kompleks Kelana Centre Point, Jalan SS7/19, Kelana Jaya, Petaling Jaya, Selangor, MalaysiaOVERVIEW Power Automate is a no-code or low-code tool, allowing any user to design and create their own solutions and […]
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Canva AI
Menara OUM Block C, Kompleks Kelana Centre Point, Jalan SS7/19, Kelana Jaya, Petaling Jaya, Selangor, MalaysiaOVERVIEW This programme provides participants with practical knowledge and hands-on experience in digital design, visual communication, website creation and AI-powered […]
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Digital Marketing Analytics
Menara OUM Block C, Kompleks Kelana Centre Point, Jalan SS7/19, Kelana Jaya, Petaling Jaya, Selangor, MalaysiaOVERVIEW This intensive 3‑day program equips mid‑level digital marketers with advanced AI techniques for Search Engine Optimization (SEO) and Search […]
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Professional Image & Business Etiquette
Menara OUM Block C, Kompleks Kelana Centre Point, Jalan SS7/19, Kelana Jaya, Petaling Jaya, Selangor, MalaysiaOVERVIEW This program is designed to enhance participants’ professional image and equip them with essential business etiquette skills. It emphasizes […]
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FINANCE FOR NON-FINANCE : CASH FLOW MANAGEMENT FOR SME
Menara OUM Block C, Kompleks Kelana Centre Point, Jalan SS7/19, Kelana Jaya, Petaling Jaya, Selangor, MalaysiaOVERVIEW Managing subordinate's performance requires the Head of Department and People Managers to equip themselves with multiple competencies including managing […]
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Presentation with Impact : (Effective Presentation Skills)
Menara OUM Block C, Kompleks Kelana Centre Point, Jalan SS7/19, Kelana Jaya, Petaling Jaya, Selangor, MalaysiaOVERVIEW The programme focuses on building clearer messaging, stronger delivery, and greater confidence when speaking to colleagues, students, and stakeholders. […]
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GENERATIVE AI & PROMPT ENGINEERING
Menara OUM Block C, Kompleks Kelana Centre Point, Jalan SS7/19, Kelana Jaya, Petaling Jaya, Selangor, MalaysiaOVERVIEW This two-day workshop provides a comprehensive introduction to the exciting world of Generative Artificial Intelligence (GenAI) and the crucial […]
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CYBER SECURITY BUILDING HUMAN FIREWALL
Menara OUM Block C, Kompleks Kelana Centre Point, Jalan SS7/19, Kelana Jaya, Petaling Jaya, Selangor, MalaysiaOVERVIEW Cybersecurity threats continue to grow in frequency and sophistication, with many successful attacks targeting people rather than technology. Employees […]
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PROBLEM SOLVING & DECISION MAKING
Menara OUM Block C, Kompleks Kelana Centre Point, Jalan SS7/19, Kelana Jaya, Petaling Jaya, Selangor, MalaysiaOVERVIEW This two-day interactive training program equips participants with essential skills to effectively identify problems, analyze root causes, generate solutions, […]
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GENERATIVE AI FOR HUMAN RESOURCE SETTING
Menara OUM Block C, Kompleks Kelana Centre Point, Jalan SS7/19, Kelana Jaya, Petaling Jaya, Selangor, MalaysiaOVERVIEW This course is designed to equip Human Resource (HR) professionals with the knowledge and practical skills necessary to effectively […]
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MICROSOFT EXCEL
Menara OUM Block C, Kompleks Kelana Centre Point, Jalan SS7/19, Kelana Jaya, Petaling Jaya, Selangor, MalaysiaOVERVIEW Students will build upon the foundational Microsoft Office Excel 2010/2013/2016/ 2019 / Office 365 knowledge and skills already acquired […]
