Events

OVERVIEW Customer service training is the training and upskilling of customer service employees to improve the support they can provide and thereby increase customer satisfaction. It is an ongoing, continuous […]

OVERVIEW Power Automate is a no-code or low-code tool, allowing any user to design and create their own solutions and improve the way they work without the need for high-level […]

OVERVIEW This programme provides participants with practical knowledge and hands-on experience in digital design, visual communication, website creation and AI-powered content development using Adobe Photoshop, Adobe Illustrator, Canva Website and […]

OVERVIEW This intensive 3‑day program equips mid‑level digital marketers with advanced AI techniques for Search Engine Optimization (SEO) and Search Engine Marketing (SEM). Attendees will master AI‑powered keyword intelligence, E‑E‑A‑T‑aligned […]

OVERVIEW This program is designed to enhance participants’ professional image and equip them with essential business etiquette skills. It emphasizes appearance, communication, and behavior that align with organizational culture and […]

OVERVIEW Managing subordinate's performance requires the Head of Department and People Managers to equip themselves with multiple competencies including managing performance and monitoring discipline. Performance Management means creating both competence […]

OVERVIEW The programme focuses on building clearer messaging, stronger delivery, and greater confidence when speaking to colleagues, students, and stakeholders. Using a practical, workplace-based approach with guided practice and feedback, […]

OVERVIEW This two-day workshop provides a comprehensive introduction to the exciting world of Generative Artificial Intelligence (GenAI) and the crucial skill of Prompt Engineering. Participants will gain a foundational understanding […]

OVERVIEW Cybersecurity threats continue to grow in frequency and sophistication, with many successful attacks targeting people rather than technology. Employees are often the first line of defence against phishing, social […]

OVERVIEW  This two-day interactive training program equips participants with essential skills to effectively identify problems, analyze root causes, generate solutions, and make wellinformed decisions in the workplace. Through practical tools, […]

OVERVIEW This course is designed to equip Human Resource (HR) professionals with the knowledge and practical skills necessary to effectively incorporate generative AI tools into their day-to-day functions. HR departments […]

OVERVIEW Students will build upon the foundational Microsoft Office Excel 2010/2013/2016/ 2019 / Office 365 knowledge and skills already acquired and learn to create advanced workbooks and worksheets, including advanced […]